Partial Sync

I had to reinstall Windows 10, and then download Zotero and Firefox. Then I synced with the server. On the server there are over 1300 items, but only 238 will download. I have tried sync/reset/restore from Zotero server but the result is the same. I have read other discussions and seen the comment "sync is all or nothing" but I can't resolve this. I can't see any pattern as to what is being downloaded.

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