troubleshooting Translator Issues error message
Reference ID: 1806406266
When I try to save a document from Pubmed, I get an error message:
"could not save Item, An error occurred while saving this item, Check troubleshooting Translator Issues"
Steps to reproduce:
1- Start Pubmed and Zotero
2- Click on the right top corner "save to zotero using pubmed"
3- error message
Thank you in advance
When I try to save a document from Pubmed, I get an error message:
"could not save Item, An error occurred while saving this item, Check troubleshooting Translator Issues"
Steps to reproduce:
1- Start Pubmed and Zotero
2- Click on the right top corner "save to zotero using pubmed"
3- error message
Thank you in advance
https://www.ncbi.nlm.nih.gov/pubmed/24217413
Firefox 54.0, Zotero 4.0.29.21
I tried to reset translators and also installed "Scaffold", which indicates that 7 out of 13 tests do not pass with "Item 0 does not match" error.
This is a major issue. Please, is there anyone knowledgeable about the PubMed translator able to debug the issue ? Many thanks.
When you hover over the Save to Zotero icon on a pubmed page, what does it say?
https://www.ncbi.nlm.nih.gov/pubmed/15606839
Mouse hover on the icon next to the "Z" for Zotero shows: "Save to Zotero (Ctrl+Shift+S). The options arrow has two entries: "Save to Zotero as Web Page (with snapshot)" and "Save to Zotero as Web Page (without snapshot).
I've been using Zotero for many years without problems. Do not know what to do. I have Zotero Standalone installed as well. Thank you.
Thank you.