Upgrade Storage[Zotero Extension 4] No data import from library collections in Firefox for Linux
Dear developers,
The ticket number is: 181806662
I cannot retrieve any data from books collections like Google Books, WorldCat or Amazon. Usually the icon in the menu would change to a blue book and I could import the information into Zotero. Now the icon looks always like the webpage one and no item is created.
My OS is Debian Stretch (v. 9) and I am actually using the Firefox binary version downloaded from the Mozilla’s site (v. 53) located in my Home directory. I have the same result if I try the browser installed from the repository (v. 52).
Thank you in advance
The ticket number is: 181806662
I cannot retrieve any data from books collections like Google Books, WorldCat or Amazon. Usually the icon in the menu would change to a blue book and I could import the information into Zotero. Now the icon looks always like the webpage one and no item is created.
My OS is Debian Stretch (v. 9) and I am actually using the Firefox binary version downloaded from the Mozilla’s site (v. 53) located in my Home directory. I have the same result if I try the browser installed from the repository (v. 52).
Thank you in advance
1-4) The icon appears, but it is not reactive. I reinstalled Zotero, but I have seen no change. The Firefox version is the latest available and I tried also Firefox ESR from the repository.
5) I have tried to delete manually the translators folder and to reset it from the panel. Now I can save a webpage from Amazon’s website, but not a book item.
6) The translators are updated.
7-8) The problem appears also on Amazon.com, but I have no error message.
9) The system clock is automatically updated.
10) Cookies are activated for third parts too and I have no incompatible extension. I disabled all the extensions except Zotero, but nothing has changed.
Examples of pages:
a)https://www.amazon.com/Ego-Enemy-Ryan-Holiday/dp/1591847818/ref=sr_1_1?s=books&ie=UTF8&qid=1495781059&sr=1-1&keywords=ego
b)https://books.google.com/books?id=KZkItLs3vLwC&printsec=frontcover&dq=io&hl=it&sa=X&redir_esc=y#v=onepage&q&f=false
Thank you for you help
(We can try to debug this, but since the full Firefox version is being discontinued anyway with the upcoming Zotero 5.0, you could also just switch to Zotero Standalone and try the new Zotero Connector for Firefox, available from the download page.)
That is curious, no debug has happened when I tried to save the item to Zotero, but If I try to see the debug log, it gives me the error you can see in there. Actually I cannot display the log, but I can send it to your servers.
Are there any critical bugs in Zotero 5, which could give me serious problem (like data loss)? If not, I can switch directly to your beta. I do not see any on your bug tracking page.