Add web pages to Zotero doesn't work

jingyishi
I used to add web pages to Zotero using the Chrome extension. However, it doesn't work today. Then, I tried to manually add items but I cannot find the "web page" item in Zotero Standalone.

Need help. Thank you all.
  • adamsmith
    What happens if you try to add a webpage from Chrome?
  • jingyishi
    Actually, I found it doesn't work for some web pages but works for the other some.

    What I tried was to right click on some web pages and choose "Save to Zotero (Web Page)". Nothing happened and no web pages were added to Zotero.

    Also, for those web pages, the "Save to Zotero" button on the top of Chrome (extension tabs next to the address bar) is in gray, which means invalid.

    Is there any restriction that a web page can be added?
  • adamsmith
    no, they just don't save with a translator.
    if you paste
    chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/preferences/preferences.html

    into the Chrome bar and hit enter, what does it say under Zotero Standalone?
  • jingyishi
    Zotero Standalone
    Zotero Standalone is currently available.
    Update Status

    -----------------
    Save via Server
    Zotero Connector must be authorized in order to save items to zotero.org when Zotero Standalone is not open.
    Authorize

    -----------------
    Report Errors
    Zotero Connector has experienced the following errors since it was first started:

    [JavaScript Error: "Failed to read the 'cookie' property from 'Document': Access is denied for this document." {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/inject.js" line: 85}]

    [JavaScript Error: "Failed to read the 'cookie' property from 'Document': Access is denied for this document." {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/inject.js" line: 85}]

    [JavaScript Error: "Failed to read the 'cookie' property from 'Document': Access is denied for this document." {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/inject.js" line: 85}]

    [JavaScript Error: "Failed to read the 'cookie' property from 'Document': Access is denied for this document." {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/inject.js" line: 85}]

    [JavaScript Error: "Failed to read the 'cookie' property from 'Document': Access is denied for this document." {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/inject.js" line: 85}]

    [JavaScript Error: "Failed to read the 'cookie' property from 'Document': Access is denied for this document." {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/inject.js" line: 85}]
    Report Errors
  • adamsmith
    do you have restrictive privacy settings on Chrome? Try relaxing those, at least for testing. Also try disabling other add-ons.
    @adomasven any ideas here?
  • jingyishi
    edited May 14, 2017
    I just tried what you said but nothing improved. Thanks
  • adomasven
    A Report ID would be good for starters.
  • jingyishi
    My Report ID is 731604294. Thank you!
  • adomasven
    Does this happen on any specific web pages, or is it every page? If only specific pages, can we see some URLs?
  • jingyishi
    edited August 16, 2017
    only specific pages
  • wush1
    edited July 11, 2017
    I just want to add that I experience exactly the same behaviour, e. g. on this page: https://www.pcmag.com/article2/0,2817,2379665,00.asp
This discussion has been closed.