Upgrade StorageSubscription Expiration
Our university account got an email that we need to renew our subscription within 5 days. However, the university is the one who needs to renew and pay for the account. That being said, it'll take the university a bit longer than 5 days to process the payment. Is there anyway to discuss this more with a live person, over the phone? I want to know what can be done so that students aren't affected while the university is getting this settled. Thank you.
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bwiernikEmail storage@zotero.org and explain your situation in detail. They are usually very fast to respond to that address.
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fcheslackThey did. We've responded.
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