Sync error of the link.

forthyglory · February 8, 2017

This error happens when I open Zotero with the same account in two different PC at the same time. I have two laptops in both of which I installed Zotero and dropbox, target a folder in dropbox source-folder, and make setting same. I linked all of my files to the parent items in Zotero, thus I can open the files linked to Zotero in both of laptops without problem. The problem is found in the condition when I open Zotero in both PC at the same time. With opening Zotero in 'A' PC, in 'B' PC I linked some files to their parents item. In 'B' PC, I can open such linked files to click their parents successfully. But I cannot open same files in 'A' PC though I sync the data. After sync, when I tried to open same files in 'A' PC, Zotero in 'A' PC cannot find those files. How could I resolve this error?

adamsmith · February 9, 2017

You'll need to set up relative base directories, set to your Dropbox folder, on both machines. That's in the advanced tab of the Zotero preferences und Files and Folders.

forthyglory · February 9, 2017

Thank you for your response. But I knew already what you advised.

adamsmith · February 9, 2017

I'm not really sure I understand the issue entirely, then. Maybe you could rephrase. If your native language isn't English, you'd also be welcome to post in your preferred language (though we mostly read Western European languages).

You could use Zutilo https://addons.mozilla.org/en-US/firefox/addon/zutilo-utility-for-zotero/ to see where the links are actually pointing?