Database failed to upgrade error with debug data

amend58
Upgrading to 1.5b on Firefox 3.0.5 on Windows XP SP3, zotero database update failed with error:
Database failed to upgrade, error 880378984

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.moveTo]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/schema.js :: _migrateUserDataSchema :: line 1872" data: no]

Is there anything that can be done. I did back up the zotero database, so I suppose I can revert.

Here is the debug data from the console window:
zotero(3): Moving 16363 to MUHTQDXQ

zotero(3): Moving 16367 to ANK8EQBS

zotero(3): Moving 16370 to DNQ258TS

zotero(3): Moving 16371 to KICNWJMU

zotero(3): Moving 16373 to THR3D5TS

zotero(3): Moving 16374 to UBXEQVMK

zotero(3): Moving 16375 to MJASSRFV

zotero(3): Moving 16377 to THDGCKVA

zotero(3): Moving 16378 to 3IPHX7MF

zotero(3): Moving 16380 to IT2EFUTZ

zotero(3): Moving 164 to ZT4C3VVB

zotero(3): Moving 1643876 to 4925JNK6

zotero(3): Moving 1644 to TW3KQ69C

zotero(3): Moving 1646 to ZAGDTDWT

zotero(3): Moving 1650 to GVK4XBKG

zotero(3): Moving 1652 to VPU5JPQV

zotero(3): Moving 1656 to DXR9T5EC

zotero(3): Moving 1659 to KXTBEVTF

zotero(3): Moving 1662 to S5RM9Q8P

zotero(3): Moving 1663 to TSXGS4VZ

zotero(3): Moving 1665 to GAE75QMH

zotero(3): Moving 1672 to XESD6Q62

zotero(3): Moving 1673 to HG89CDED

zotero(3): Moving 1679 to ASNW6DFE

zotero(3): Moving 1681 to IT6U628M

zotero(3): Moving 1684 to QCIZ565D

zotero(3): Moving 1686 to CU7FWXD7

zotero(3): Moving 1687 to N8F6RTM6

zotero(3): Moving 1693801 to DHAKUD8V

zotero(3): Moving 1694 to ZIQDRHIQ

zotero(3): Moving 1697 to ITP8RVFS

zotero(3): Moving 170 to G6RVMRVK

zotero(3): Moving 1700 to PBCN4ZZE

zotero(3): Moving 1701 to 7J9BTKUT

zotero(3): Moving 1702 to BXI8H75J

zotero(3): Moving 1705 to 482R56NN

zotero(3): Moving 1706 to JDMBDG5R

zotero(3): Moving 1709 to 4ZTQWT68

zotero(3): Moving 1710 to GSTHD774

zotero(3): Moving 1711713 to RCTUKR6M

zotero(3): Moving 1719526 to XCISUBHK

zotero(3): Moving 1721 to 7HADT7KM

zotero(3): Moving 1722 to 9FB92H7C

zotero(3): Moving 1730 to IRBKD5XX

zotero(3): Moving 1733 to 8V6I5XBI

zotero(3): Moving 1736 to 74HZ6S5Q

zotero(3): Moving 1744 to GQAJ9RAW

zotero(3): Moving 1745 to VRUNZ4H4

zotero(3): Moving 1746 to D66RMH4Z

zotero(3): Moving 1754 to 39G23TKH

zotero(3): Moving 1757 to T94FBTA7

zotero(3): Moving 1759 to N7DJZWUQ

zotero(3): Moving 1763 to GSG5GTGD

zotero(3): Moving 1764 to 2E9C94SJ

zotero(3): Moving 1769 to UVTJTS4P

zotero(3): Moving 1769803 to 5SCK7Q6Q

zotero(3): Moving 1777 to 3N6XR49S

zotero(3): Moving 1777148 to KPPTN48E

zotero(3): Moving 1780078 to WVE99NAA

zotero(3): Moving 1782 to HQ5BVERR

zotero(3): Moving 1783 to 4GJN6KEU

zotero(3): Moving 1788 to W3TTF39X

zotero(3): Moving 1791 to 5G2K7UBD

zotero(3): Moving 1792852 to BI9C84VT

zotero(3): Moving 1793 to TUB78W5G

zotero(3): Moving 1795 to KZ4ZKSI8

zotero(3): Moving 1796 to Q8TC78J4

zotero(3): Moving 1797 to BQIZG3M6

zotero(3): Moving 1799 to TKTGJIMS

zotero(3): Moving 1802 to RD9QCBT8

zotero(3): Moving 1805102 to A8CE7BVM

zotero(3): Moving 1807699 to FC4E9WWF

zotero(3): Moving 1808 to MCH3XBUK

zotero(3): Moving 1810 to 4MI7ZJUI

zotero(3): Moving 1811 to CNDXGXD7

zotero(3): Moving 1815 to HU7Q2KG4

zotero(3): Moving 1817 to ZKXXTX22

zotero(3): Moving 1818870 to QVVT5ZKB

zotero(3): Moving 1826 to A3RW8A8T

zotero(3): Moving 1827 to FHETJ9MU

zotero(3): Moving 1828 to NDHIX59F

zotero(3): Moving 183 to EI5DF2UM

zotero(3): Moving 1833628 to 4TD8AQ3F

zotero(3): Moving 1835 to INS3W2A6

zotero(3): Moving 1836836 to 67DJUN2P

zotero(3): Moving 184 to 5UDS37WB

zotero(3): Moving 1847 to X4TGCIF6

zotero(3): Moving 1848 to HMDTKZBT

zotero(3): Moving 1849 to 7GT87RT3

zotero(3): Moving 1854 to BQUN448T

zotero(3): Moving 1857 to M58GAJFT

zotero(3): Moving 1860 to 596XB4Z8

zotero(3): Moving 1861 to IZTZZ8F6

zotero(3): Moving 1863 to 2FSTD9RF

zotero(3): Moving 1865 to R9V7KHFW

zotero(3): Moving 1867 to T2KMP9PF

zotero(3): Moving 1869 to CCTGCP64

zotero(3): Moving 1876 to 7XQI4774

zotero(3): Moving 1877 to XD9PHC4S

zotero(3): Moving 188 to VVE4IECT

zotero(3): Moving 1880 to QWKJEHI9

zotero(3): Moving 188092 to N6A37V3I

zotero(3): Moving 1888 to H59NT5R5

zotero(3): Moving 1892 to X77KCIAK

zotero(3): Moving 1893 to 53KCDFE8

zotero(3): Moving 1893975 to E8PP5MQ4

zotero(3): Moving 1896 to G6TSDDBQ

zotero(3): Moving 19 to ZWPJZJ88

zotero(3): Moving 1902 to 3TFJKHGG

zotero(3): Moving 1907 to ZJTT7G7M

zotero(3): Moving 1910 to MRGR6RRR

zotero(3): Moving 1912 to FW7F5SFT

zotero(3): Moving 1918 to 78KFVFSP

zotero(3): Moving 1919 to 5TQ86CDQ

zotero(3): Moving 1920502 to W2N95QKP

zotero(3): Moving 1925980 to PDBQ9KSE

zotero(3): Moving 1927 to BS5VCG8X

zotero(3): Moving 1930 to FX6W44Z5

zotero(3): Moving 1932 to ACFETB7K

zotero(3): Moving 1934 to 4H47PTJ3

zotero(3): Moving 1937 to GJ5D6GVP

zotero(3): Moving 1937834 to T34QHAGG

zotero(3): Moving 1938 to DE5WI258

zotero(5): Flagging nested transaction for rollback

zotero(3): 'QueryInterface' => function(...){...}
'message' => "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE)
[nsIFile.moveTo]"
'result' => 2147500037
'name' => "NS_ERROR_FAILURE"
'filename' => "chrome://zotero/content/xpcom/schema.js"
'lineNumber' => 1872
'columnNumber' => 0
'location' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://zotero/content/xpcom/schema.js"
'name' => "_migrateUserDataSchema"
'lineNumber' => 1872
'sourceLine' ...
'caller' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://zotero/content/xpcom/schema.js"
'name' => "updateSchema"
'lineNumber' => 119
'sourceLine' ...
'caller' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://zotero/content/upgrade.xul"
'name' => "doUpgrade"
'lineNumber' => 45
'sourceLine' ...
'caller' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://global/content/bindings/wizard.xml"
'name' ...
'lineNumber' => 408
'sourceLine' ...
'caller' ...
'inner' ...
'data' ...
'initialize' => function(...){...}


zotero(5): Rolling back transaction

zotero(3): Resetting Notifier event queue
  • dstillman
    Thanks for the debug output. Unfortunately the error Firefox is returning (NS_ERROR_FAILURE) doesn't give us much to go on. If you repeat the upgrade process, does it again fail on item 1938 ("Moving 1938..."), or is it a different id?

    If it's 1938 again, go into your 'storage' directory, take a look at the "1938" directory, and tell us if you notice anything special about that directory or its contents.
  • amend58
    Yes, the process stopped at the same folder repeatedly(1938).

    The folder had one file, a pdf. The only apparent unique thing about the file was that it contained an apostrophe in it's name (compared to 20 other folders I randomly looked at). I changed the apostrophe to an underslash and the upgrade completed successfully.
    (Specifically changed "Hardy's" to "Hardy_s" in the filename)
  • sdraaijer
    Hi,

    I just installed the automatic upgrade 1.5b2 to firefox, and now I get the error 'Database upgrade error'.

    I do not know how to get into some sort of console.

    My complete Zotero has stopped working. Please give me some help.

    Kind regards,

    Silvester
  • dstillman
    sdraaijer: First, send in an error report and post the Report ID here.
  • htscdri
    The error which I got
    The Zotero 'system' DB version (22) is newer than SQL file (21)
  • dstillman
    htscdri: That's a different problem.
  • peol11
    my zotero plugin in firefox just says "warning; database upgrade error" when i try to open it. what do i do?

    thank you
  • adamsmith
    http://www.zotero.org/support/reporting_bugs#reporting_startup_errors
  • nkhayde
    my zotero plugin in firefox just says "warning; database upgrade error" when i try to open it. what do i do?
  • adamsmith
    see my link above your post and start a new thread, please.
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