Database failed to upgrade error with debug data

amend58

Upgrading to 1.5b on Firefox 3.0.5 on Windows XP SP3, zotero database update failed with error:
Database failed to upgrade, error 880378984

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.moveTo]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/schema.js :: _migrateUserDataSchema :: line 1872" data: no]

Is there anything that can be done. I did back up the zotero database, so I suppose I can revert.

Here is the debug data from the console window:
zotero(3): Moving 16363 to MUHTQDXQ

zotero(3): Moving 16367 to ANK8EQBS

zotero(3): Moving 16370 to DNQ258TS

zotero(3): Moving 16371 to KICNWJMU

zotero(3): Moving 16373 to THR3D5TS

zotero(3): Moving 16374 to UBXEQVMK

zotero(3): Moving 16375 to MJASSRFV

zotero(3): Moving 16377 to THDGCKVA

zotero(3): Moving 16378 to 3IPHX7MF

zotero(3): Moving 16380 to IT2EFUTZ

zotero(3): Moving 164 to ZT4C3VVB

zotero(3): Moving 1643876 to 4925JNK6

zotero(3): Moving 1644 to TW3KQ69C

zotero(3): Moving 1646 to ZAGDTDWT

zotero(3): Moving 1650 to GVK4XBKG

zotero(3): Moving 1652 to VPU5JPQV

zotero(3): Moving 1656 to DXR9T5EC

zotero(3): Moving 1659 to KXTBEVTF

zotero(3): Moving 1662 to S5RM9Q8P

zotero(3): Moving 1663 to TSXGS4VZ

zotero(3): Moving 1665 to GAE75QMH

zotero(3): Moving 1672 to XESD6Q62

zotero(3): Moving 1673 to HG89CDED

zotero(3): Moving 1679 to ASNW6DFE

zotero(3): Moving 1681 to IT6U628M

zotero(3): Moving 1684 to QCIZ565D

zotero(3): Moving 1686 to CU7FWXD7

zotero(3): Moving 1687 to N8F6RTM6

zotero(3): Moving 1693801 to DHAKUD8V

zotero(3): Moving 1694 to ZIQDRHIQ

zotero(3): Moving 1697 to ITP8RVFS

zotero(3): Moving 170 to G6RVMRVK

zotero(3): Moving 1700 to PBCN4ZZE

zotero(3): Moving 1701 to 7J9BTKUT

zotero(3): Moving 1702 to BXI8H75J

zotero(3): Moving 1705 to 482R56NN

zotero(3): Moving 1706 to JDMBDG5R

zotero(3): Moving 1709 to 4ZTQWT68

zotero(3): Moving 1710 to GSTHD774

zotero(3): Moving 1711713 to RCTUKR6M

zotero(3): Moving 1719526 to XCISUBHK

zotero(3): Moving 1721 to 7HADT7KM

zotero(3): Moving 1722 to 9FB92H7C

zotero(3): Moving 1730 to IRBKD5XX

zotero(3): Moving 1733 to 8V6I5XBI

zotero(3): Moving 1736 to 74HZ6S5Q

zotero(3): Moving 1744 to GQAJ9RAW

zotero(3): Moving 1745 to VRUNZ4H4

zotero(3): Moving 1746 to D66RMH4Z

zotero(3): Moving 1754 to 39G23TKH

zotero(3): Moving 1757 to T94FBTA7

zotero(3): Moving 1759 to N7DJZWUQ

zotero(3): Moving 1763 to GSG5GTGD

zotero(3): Moving 1764 to 2E9C94SJ

zotero(3): Moving 1769 to UVTJTS4P

zotero(3): Moving 1769803 to 5SCK7Q6Q

zotero(3): Moving 1777 to 3N6XR49S

zotero(3): Moving 1777148 to KPPTN48E

zotero(3): Moving 1780078 to WVE99NAA

zotero(3): Moving 1782 to HQ5BVERR

zotero(3): Moving 1783 to 4GJN6KEU

zotero(3): Moving 1788 to W3TTF39X

zotero(3): Moving 1791 to 5G2K7UBD

zotero(3): Moving 1792852 to BI9C84VT

zotero(3): Moving 1793 to TUB78W5G

zotero(3): Moving 1795 to KZ4ZKSI8

zotero(3): Moving 1796 to Q8TC78J4

zotero(3): Moving 1797 to BQIZG3M6

zotero(3): Moving 1799 to TKTGJIMS

zotero(3): Moving 1802 to RD9QCBT8

zotero(3): Moving 1805102 to A8CE7BVM

zotero(3): Moving 1807699 to FC4E9WWF

zotero(3): Moving 1808 to MCH3XBUK

zotero(3): Moving 1810 to 4MI7ZJUI

zotero(3): Moving 1811 to CNDXGXD7

zotero(3): Moving 1815 to HU7Q2KG4

zotero(3): Moving 1817 to ZKXXTX22

zotero(3): Moving 1818870 to QVVT5ZKB

zotero(3): Moving 1826 to A3RW8A8T

zotero(3): Moving 1827 to FHETJ9MU

zotero(3): Moving 1828 to NDHIX59F

zotero(3): Moving 183 to EI5DF2UM

zotero(3): Moving 1833628 to 4TD8AQ3F

zotero(3): Moving 1835 to INS3W2A6

zotero(3): Moving 1836836 to 67DJUN2P

zotero(3): Moving 184 to 5UDS37WB

zotero(3): Moving 1847 to X4TGCIF6

zotero(3): Moving 1848 to HMDTKZBT

zotero(3): Moving 1849 to 7GT87RT3

zotero(3): Moving 1854 to BQUN448T

zotero(3): Moving 1857 to M58GAJFT

zotero(3): Moving 1860 to 596XB4Z8

zotero(3): Moving 1861 to IZTZZ8F6

zotero(3): Moving 1863 to 2FSTD9RF

zotero(3): Moving 1865 to R9V7KHFW

zotero(3): Moving 1867 to T2KMP9PF

zotero(3): Moving 1869 to CCTGCP64

zotero(3): Moving 1876 to 7XQI4774

zotero(3): Moving 1877 to XD9PHC4S

zotero(3): Moving 188 to VVE4IECT

zotero(3): Moving 1880 to QWKJEHI9

zotero(3): Moving 188092 to N6A37V3I

zotero(3): Moving 1888 to H59NT5R5

zotero(3): Moving 1892 to X77KCIAK

zotero(3): Moving 1893 to 53KCDFE8

zotero(3): Moving 1893975 to E8PP5MQ4

zotero(3): Moving 1896 to G6TSDDBQ

zotero(3): Moving 19 to ZWPJZJ88

zotero(3): Moving 1902 to 3TFJKHGG

zotero(3): Moving 1907 to ZJTT7G7M

zotero(3): Moving 1910 to MRGR6RRR

zotero(3): Moving 1912 to FW7F5SFT

zotero(3): Moving 1918 to 78KFVFSP

zotero(3): Moving 1919 to 5TQ86CDQ

zotero(3): Moving 1920502 to W2N95QKP

zotero(3): Moving 1925980 to PDBQ9KSE

zotero(3): Moving 1927 to BS5VCG8X

zotero(3): Moving 1930 to FX6W44Z5

zotero(3): Moving 1932 to ACFETB7K

zotero(3): Moving 1934 to 4H47PTJ3

zotero(3): Moving 1937 to GJ5D6GVP

zotero(3): Moving 1937834 to T34QHAGG

zotero(3): Moving 1938 to DE5WI258

zotero(5): Flagging nested transaction for rollback

zotero(3): 'QueryInterface' => function(...){...}
'message' => "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE)
[nsIFile.moveTo]"
'result' => 2147500037
'name' => "NS_ERROR_FAILURE"
'filename' => "chrome://zotero/content/xpcom/schema.js"
'lineNumber' => 1872
'columnNumber' => 0
'location' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://zotero/content/xpcom/schema.js"
'name' => "_migrateUserDataSchema"
'lineNumber' => 1872
'sourceLine' ...
'caller' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://zotero/content/xpcom/schema.js"
'name' => "updateSchema"
'lineNumber' => 119
'sourceLine' ...
'caller' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://zotero/content/upgrade.xul"
'name' => "doUpgrade"
'lineNumber' => 45
'sourceLine' ...
'caller' ...
'QueryInterface' => function(...){...}
'language' => 2
'languageName' => "JavaScript"
'filename' => "chrome://global/content/bindings/wizard.xml"
'name' ...
'lineNumber' => 408
'sourceLine' ...
'caller' ...
'inner' ...
'data' ...
'initialize' => function(...){...}


zotero(5): Rolling back transaction

zotero(3): Resetting Notifier event queue

dstillman

Thanks for the debug output. Unfortunately the error Firefox is returning (NS_ERROR_FAILURE) doesn't give us much to go on. If you repeat the upgrade process, does it again fail on item 1938 ("Moving 1938..."), or is it a different id?

If it's 1938 again, go into your 'storage' directory, take a look at the "1938" directory, and tell us if you notice anything special about that directory or its contents.

amend58

Yes, the process stopped at the same folder repeatedly(1938).

The folder had one file, a pdf. The only apparent unique thing about the file was that it contained an apostrophe in it's name (compared to 20 other folders I randomly looked at). I changed the apostrophe to an underslash and the upgrade completed successfully.
(Specifically changed "Hardy's" to "Hardy_s" in the filename)

sdraaijer

Hi,

I just installed the automatic upgrade 1.5b2 to firefox, and now I get the error 'Database upgrade error'.

I do not know how to get into some sort of console.

My complete Zotero has stopped working. Please give me some help.

Kind regards,

Silvester

dstillman

sdraaijer: First, send in an error report and post the Report ID here.

htscdri

The error which I got
The Zotero 'system' DB version (22) is newer than SQL file (21)

dstillman

htscdri: That's a different problem.

peol11

my zotero plugin in firefox just says "warning; database upgrade error" when i try to open it. what do i do?

thank you

adamsmith

http://www.zotero.org/support/reporting_bugs#reporting_startup_errors

nkhayde

my zotero plugin in firefox just says "warning; database upgrade error" when i try to open it. what do i do?

adamsmith

see my link above your post and start a new thread, please.