Zotero works only when firefox and word run as administartor
I have installed (and re-installed several times) Zotero and the word plugin in a newly formatted win 10 pc.
Zotero is not available in Firefox unless I run firefox as administrator; similarly the word plugin does not appear in word 2013 unless I run that program as administrator.
Is there a solution?
Zotero is not available in Firefox unless I run firefox as administrator; similarly the word plugin does not appear in word 2013 unless I run that program as administrator.
Is there a solution?
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What happens when you click on "Preferences" for Zotero in about:addons (i.e. the addons tab of Firefox)?
Zotero icon appears when Firefox is run as an administrator, but not otherwise. Zotero does not appear in the list of extensions unless I run Firefox as an administrator. There is no Zotero icon in the customise page.
As I said, if I log onto windows as an administartor (which I do NOT wish to do on a regular basis) Zotero behaves normally in Firefox and Word. If I log onto windows as a standard user, Zotero is not visible in Firefox and Word unless I run these programs as administrator: then Zotero behaves normally.
So, does anyone know how to rectify this?
Initially it showed up in the add on list, but not now.
Zotero was installed as a regular user; then uninstalled and installed as a regular user. It works only when Firefox or Word is run with elevated rights.
On other Win 10 computers I have this does not happen.
Easiest option would likely be a Firefox reset.
I'm pretty sure running Firefox as administrator will just run it on a different profile, so that difference isn't all that surprising.
I know that Zotero SHOULD install and show up in Firefox and Word, BUT it doesn't.