New computer, transfering library

ahutter · November 19, 2016

Is there a way I can transfer data and articles from my online account to a newly installed version of zotero?

Thanks

adamsmith · November 19, 2016

From an online account you just sync, that's what it's for:
https://www.zotero.org/support/sync

ahutter · November 19, 2016

Are we sure that having an empty standalone version will not sync an empty library to the online account?

bwiernik · November 19, 2016

Yes. Sync never deletes things unless you explicitly delete them in Zotero.

ahutter · November 22, 2016

Gotcha.

Its trying to sinc by clicking on the 'sync with server' button on the upper right corner and typing in email and password, however the arrow circle just spins and nothing is being sync'd.

Help?

adamsmith · November 22, 2016

how long are you waiting? May take some time on a large sync, especially.

ahutter · November 22, 2016

Been waiting half hour so far. Nothing has showed up.

adamsmith · November 22, 2016

How many items are in your library online (click on "My Library" at the top here, the total number of items is at the bottom of your library)?
When you hover over the spinning green button, what does it say?

ahutter · November 22, 2016

299

adamsmith · November 22, 2016

That really shouldn't take this long. I'd let it run for a little longer but it'd be good if @Dan%20Stillman could take a look at what's going on.

ahutter · November 22, 2016

sure yes, that would be helpful. Still nothing is showing up

dstillman · November 22, 2016

Are you still not seeing anything? Looks like a few downloads went through for you on our end, though syncing was slow this morning.

ahutter · November 25, 2016

Got it! definitely very slow! Thanks!