Mac Word 2016 jumps to very high processor use when using the Zotero plugin
Report ID: 278651279
I have used the plugin for Word for many years without issue, but over the past month this problem has started. When I insert a citation (not all citations, but most), Word's CPU usage immediately jumps from about 5% to 65+%. Deleting the citation makes the processor use jump right back down. This is an obvious issue as it makes both Word and the computer work slowly!
I am on a Macbook Pro. OSX 10.11.1
Zotero standalone 4.0.28.8
Thanks for any help.
I have used the plugin for Word for many years without issue, but over the past month this problem has started. When I insert a citation (not all citations, but most), Word's CPU usage immediately jumps from about 5% to 65+%. Deleting the citation makes the processor use jump right back down. This is an obvious issue as it makes both Word and the computer work slowly!
I am on a Macbook Pro. OSX 10.11.1
Zotero standalone 4.0.28.8
Thanks for any help.
This discussion has been closed.
I am happy to send a activity monitor process sample or anything else that could be helpful.
On the downside, now I have to write this paper instead of complaining about Word...
For me, turning off only "Check grammar as you type" is sufficient to bring CPU usage back to normal.
In my case, turning off Word grammar check as you type does fix the problem - thanks to the above post!
As previous posters noted, this bug cripples basic functionality, so without a fix I'm going to need to be looking for an alternative product for managing references.
I haven't worked with it in a little while, so might be misremembering... But I think doing a full-on spell check, then adding all the unknown words to the custom dictionary was an important fix for me. Even turning spell check off, there must be some fighting going on between Word's spelling and Zotero's reference checking.
Is this a known issue with Zotero modified word documents and Word 2016?
My guess would be that if you don't use "Store References in Document" that'd improve or "fix" this, but I wouldn't recommend that.
http://answers.microsoft.com/en-us/mac/forum/macoffice2016-macword/word-2016-100-cpu-usage-all-the-time/0c3b9109-ad21-4933-aa4f-c34c2268ac27?page=2 also with people reporting that disabling spell/grammar check fixes this. There is a claim that this is fixed with Word 15.23 in that thread, but that doesn't appear to be the case, judging by reports here. But do make sure you have that version or later to be sure.