Neither Zotero for Firefox plugin nor Zoter standalone work
Hello,
I current problems starting either Zotero for Firefox plugin or Zoter standalone. I would like to know how to solve the problem.
I thank you in advance.
I current problems starting either Zotero for Firefox plugin or Zoter standalone. I would like to know how to solve the problem.
I thank you in advance.
If you follow the instructions on this page https://www.zotero.org/support/debug_output
and email the output to support@zotero.org with a link to this thread, we can take a look.
I'm going off the other non-Zotero-related errors in your error report — of which there are a lot — but I realized you also didn't actually provide real-time debug output in your email. You should see a lot more output. Can you try again, from either Standalone or Firefox? You should see lines like "Using data directory […]".
-move that folder in another position
-start firefox-plugin-zotero-option-advanced-files and folder-data directory location-custom-> here I put the new position.
-firefox asked to be restarted
-I do it but when I go to check the data directory folder, it is not in the custom path.