Author information is not coming together

Articles in this journal does the same, author information is not coming together.

http://pubsonline.informs.org/doi/full/10.1287/orsc.1110.0693

Thanks for help!
  • we get the data from their RIS export, which is missing authors. Please report to them
    ( http://pubsonline.informs.org/action/showCitFormats?doi=10.1287/orsc.1110.0693 --> RIS --> Export Data)
  • If you use DOI translator then authors are recognised (but without abstract and with a wrong date), if you use Atypon translator or embedded metadata translator then no. You can also use citation download in the left column on the article web page and import this in Zotero, but there are missing authors too. It seems as a problem on journal site.
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