Error downloading
1138240028
Zotero doesn't access files I have stored.
Zotero doesn't access files I have stored.
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https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce
https://www.zotero.org/support/kb/file_sync_errors
I could add the web page to safe pages but don't know where it's getting the sync from.
I added Zotero to Firefox by dragging the link as it suggested, but note that the URL on the page is chrome://zotero/content/tab.xul - is that what it should be?
Marty
Can you temporarily disable auto-sync in the Sync pane of the Zotero preferences, close Firefox, make sure any security software is totally disabled, and then provide a Debug ID for a sync attempt that produces an error?
Well, it's syncing around 800 files, and stops after every 2 or 3. So you could say there are successful requests but it's a very slow process!
I couldn't fix it so uninstalled Zotero Firefox and reinstalled standalone and the donwnload worked OK.