NS_ERROR_OUT_OF_MEMORY

caobao
Hi,

When I try to sync I get the following error:

NS_ERROR_OUT_OF_MEMORY

Rapport ID is 1652078795
  • dstillman
    [JavaScript Error: "[Exception... "Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIFile.create]" nsresult: "0x8007000e (NS_ERROR_OUT_OF_MEMORY)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createShortened :: line 326" data: no]" {file: "chrome://zotero/content/xpcom/sync.js" line: 586}]
    That message usually means what it says — that your computer is low on memory — but this is a strange place for it to appear.

    How much RAM does your computer have? Have you tried immediately after restarting, with no other programs open on your computer?
  • caobao
    I have 8 GB of RAM on my work PC. This is very odd!
  • dstillman
    If you provide a Debug ID (different from a Report ID) for a sync attempt that fails, we might be able to tell you more. But do try immediately after a restart with nothing else open.

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