JSTOR translator problems
Hello,
I've been unsuccessfully trying to download citations from JSTOR into Zotero through NYU Library's proxy server (a problem that I have noticed appearing on numerous threads). When I click on the icon in the URL bar (that of a DOI translator), I receive the following message:
"An error occurred while saving this item. Check Known Translator Issues for more information."
I have consulted the FAQ for translator issue troubleshooting, to no avail. Here are the details of my situation:
The Debug ID is D1062527709
Zotero Standalone v. 4.0.28.8
Zotero Chrome Plugin v. 4.0.26
Chrome Version 46.0.2490.80 (64-bit)
DOI translator
An article I could not receive a citation for:
http://ezproxy.library.nyu.edu:2100/stable/40206638?Search=yes&resultItemClick=true&searchText=frederick&searchText=cooper&searchText=possibility&searchText=constraint&searchUri=%2Faction%2FdoBasicSearch%3FQuery%3Dfrederick%2Bcooper%2Bpossibility%2Bconstraint%26amp%3Bacc%3Don%26amp%3Bwc%3Don%26amp%3Bfc%3Doff%26amp%3Bgroup%3Dnone&seq=1#page_scan_tab_contents
Stable URL: http://ezproxy.library.nyu.edu:2100/stable/40206638
Thanks for having a look at this...
I've been unsuccessfully trying to download citations from JSTOR into Zotero through NYU Library's proxy server (a problem that I have noticed appearing on numerous threads). When I click on the icon in the URL bar (that of a DOI translator), I receive the following message:
"An error occurred while saving this item. Check Known Translator Issues for more information."
I have consulted the FAQ for translator issue troubleshooting, to no avail. Here are the details of my situation:
The Debug ID is D1062527709
Zotero Standalone v. 4.0.28.8
Zotero Chrome Plugin v. 4.0.26
Chrome Version 46.0.2490.80 (64-bit)
DOI translator
An article I could not receive a citation for:
http://ezproxy.library.nyu.edu:2100/stable/40206638?Search=yes&resultItemClick=true&searchText=frederick&searchText=cooper&searchText=possibility&searchText=constraint&searchUri=%2Faction%2FdoBasicSearch%3FQuery%3Dfrederick%2Bcooper%2Bpossibility%2Bconstraint%26amp%3Bacc%3Don%26amp%3Bwc%3Don%26amp%3Bfc%3Doff%26amp%3Bgroup%3Dnone&seq=1#page_scan_tab_contents
Stable URL: http://ezproxy.library.nyu.edu:2100/stable/40206638
Thanks for having a look at this...
(The secondary problem is then that Zotero picks up JSTOR's DOIs on the page and tries to import those, but they aren't actually registered on CrossRef, where Zotero (and everyone else) gets data for DOIs.)
Best options I can offer you is to try with Firefox (which I think may work--Zotero can handle more complex proxies there) or use a different method for remote authentication. Most universities offer VPN.
I've tried closing Zotero Standalone and Firefox, then re-opening Firefox. At first I was hopeful after doing this because after logging in to the library proxy to get to JSTOR, there was a message from Firefox that said Zotero detected I was using a proxy. It asked me to enable treating it that way, and I did. Then, I remembered reading on a different thread that JSTOR requires you to accept some terms and conditions the first time you download a PDF each session. So, I did that too.
Unfortunately, no luck.
- The "Saving to Zotero..." box still appears in the bottom left
- The main popup correctly identifies the list of articles on the page
- No entry is added to Zotero, nor is the PDF downloaded
(It'll start with "Save to Zotero" I want to know what it says behind that in parentheses).
This will only work (provided it does) for setups where you see "Save to Zotero (JSTOR)" when hovering over the URL bar icon, which I think for NYU will only be the case when using Firefox with Standalone closed.
I don't expect we'll have a solution for the issue with connectors on URLs that are entirely masked by the proxy in the foreseeable future.
1. Worked even with the Standalone opened.
2. Worked even when I forgot to do the once-per-session agree to terms and conditions.
Thanks!