syncing never ends

penaldh
I try to sync but file uploads never ends.

ID Report 398035311

[JavaScript Error: "Request cancelled in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398850)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "Request cancelled in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398850)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "Request cancelled in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398850)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "Request cancelled in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398850)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "Request failed in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398868)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "S3 returned 0 (0_4DSXTI53) -- retrying upload" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 485}]
[JavaScript Error: "Request failed in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398868)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "S3 returned 0 (0_527GSF9Z) -- retrying upload" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 485}]
[JavaScript Error: "Request failed in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398868)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "S3 returned 0 (0_4DSXTI53) -- retrying upload" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 485}]
[JavaScript Error: "Request failed in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398868)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "S3 returned 0 (0_527GSF9Z) -- retrying upload" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 485}]
[JavaScript Error: "Request failed in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398868)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "S3 returned 0 (0_4DSXTI53) -- retrying upload" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 485}]
[JavaScript Error: "Request failed in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398868)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "Unexpected file upload status 0 in Zotero.Sync.Storage.ZFS.onUploadComplete() (0_527GSF9Z)" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 557}]
[JavaScript Error: "(null)" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 558}]
[JavaScript Error: "Request cancelled in Zotero.Sync.Storage.StreamListener.onStopRequest() (2152398850)" {file: "chrome://zotero/content/xpcom/storage/streamListener.js" line: 96}]
[JavaScript Error: "Ocorreu um erro na sincronização de arquivo. Por favor, tente sincronizar novamente.

Se você receber essa mensagem novamente, reinicie Firefox e/ou seu computador e tente novamente. Se ainda assim você receber essa mensagem, gere um relatório de erro e envie a ID do Relatório em uma nova entrada nos Foruns do Zotero." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 559}]
[JavaScript Error: "Ocorreu um erro na sincronização de arquivo. Por favor, tente sincronizar novamente.

Se você receber essa mensagem novamente, reinicie Firefox e/ou seu computador e tente novamente. Se ainda assim você receber essa mensagem, gere um relatório de erro e envie a ID do Relatório em uma nova entrada nos Foruns do Zotero." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 559}]
Warning: attempting to write 7686 bytes to preference extensions.adblockplus.notificationdata. This is bad for general performance and memory usage. Such an amount of data should rather be written to an external file.
[JavaScript Error: "TelemetryStopwatch: key "PLACES_AUTOCOMPLETE_URLINLINE_DOMAIN_QUERY_TIME_MS" was already initialized" {file: "resource://gre/modules/TelemetryStopwatch.jsm" line: 52}]
[JavaScript Error: "TelemetryStopwatch: key "PLACES_AUTOCOMPLETE_URLINLINE_DOMAIN_QUERY_TIME_MS" was already initialized" {file: "resource://gre/modules/TelemetryStopwatch.jsm" line: 52}]
[JavaScript Error: "chrome://browser/content/browser.xul : Unable to run script because scripts are blocked internally."]
[JavaScript Error: "chrome://browser/content/browser.xul : Unable to run script because scripts are blocked internally."]

version => 4.0.28.6, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => pt-BR, appName => Firefox, appVersion => 41.0.1, extensions => Guardião - Itaú 30 horas (3.10.0.1, extension), ZotFile (4.1.6, extension), Adblock Plus (2.6.11, extension), Codec de vídeo OpenH264 fornecido por Cisco Systems, Inc. (1.4, plugin), O módulo de decifração de conteúdo (CDM) Primetime é fornecido por Adobe Systems, Incorporated (13, plugin), Shockwave Flash (19.0.0.185, plugin), Guardião Itaú 30 horas (3.10.0.1, plugin), Avast Online Security (10.2.0.187, extension, disabled), Zotero Word for Windows Integration (3.1.19, extension, disabled), Adobe Acrobat - Create PDF (2.0, extension, disabled), Adobe Acrobat (11.0.11.18, plugin, disabled), PDF Architect 2 (2.0.5.16319, plugin, disabled), AdobeAAMDetect (1.0.0.0, plugin, disabled), Adobe Acrobat (11.0.9.29, plugin, disabled), Google Update (1.3.28.15, plugin, disabled), Windows Live™ Photo Gallery (15.4.3508.1109, plugin, disabled), Silverlight Plug-In (5.1.40728.0, plugin, disabled), Java(TM) Platform SE 8 U45 (11.45.2.15, plugin, disabled), Java Deployment Toolkit 8.0.450.15 (11.45.2.15, plugin, disabled), Intel® Identity Protection Technology (1.2.22.0, plugin, disabled), Intel® Identity Protection Technology (1.2.22.0, plugin, disabled), Shockwave for Director (12.1.7.157, plugin, disabled), Módulo de Proteção - Banco Santander (Brasil) S.A. (3.7.1.1, plugin, disabled), Foxit Reader Plugin for Mozilla (2.2.5.107, plugin, disabled)
  • dstillman Zotero Team
    That's almost certainly due to security software on your system interfering with the sync. Try temporarily disabling Avast and any other security software you have installed and syncing again.
  • penaldh
    Thank you for your attention, but the problem continues
  • dstillman Zotero Team
    It could also be due to a proxy server or another issue on your network. "S3 returned 0" means that the connection is being interrupted — it's a problem outside of Zotero.

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