Cannot update document - Integration error
Hello,
Not sure what happened, but I cannot add citations to an existing Word document (running on Windows with Firefox). I get the following error message:
Zotero experienced an error updating your document.
[JavaScript Error: "couldn't open library C:\Users\puri\AppData\Roaming\Mozilla\Firefox\Profiles\1nc1zd7i.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 126" {file: "file:///C:/Users/puri/AppData/Roaming/Mozilla/Firefox/Profiles/1nc1zd7i.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]'[JavaScript Error: "couldn't open library C:\Users\puri\AppData\Roaming\Mozilla\Firefox\Profiles\1nc1zd7i.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 126" {file: "file:///C:/Users/puri/AppData/Roaming/Mozilla/Firefox/Profiles/1nc1zd7i.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]' when calling method: [zoteroIntegrationApplication::getDocument]
Tried opening a new document, re-installing, copy/pasting etc - still getting the same thing.
Not sure what happened, but I cannot add citations to an existing Word document (running on Windows with Firefox). I get the following error message:
Zotero experienced an error updating your document.
[JavaScript Error: "couldn't open library C:\Users\puri\AppData\Roaming\Mozilla\Firefox\Profiles\1nc1zd7i.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 126" {file: "file:///C:/Users/puri/AppData/Roaming/Mozilla/Firefox/Profiles/1nc1zd7i.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]'[JavaScript Error: "couldn't open library C:\Users\puri\AppData\Roaming\Mozilla\Firefox\Profiles\1nc1zd7i.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 126" {file: "file:///C:/Users/puri/AppData/Roaming/Mozilla/Firefox/Profiles/1nc1zd7i.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]' when calling method: [zoteroIntegrationApplication::getDocument]
Tried opening a new document, re-installing, copy/pasting etc - still getting the same thing.
When Firefox actually isn't running, I get a different error message saying Zotero cannot connect with Firefox. This was never a problem before.
With just the Firefox version, would be expected and has always been the case. The Word add-on relies on an open Zotero instance, either in Firefox or Standalone.
Could you take a screenshot of the Zotero toolbar in Word, upload it to a free image hosting site (Dropbox, imgur), and link to it here?
standalone: LibreOffice 3.5.9.SA.4.9.28, Word for Windows Integration: 3.1.20.SA.4.0.28
this is the link, i hope it's what you meant:
http://imgur.com/aEm9LND
Same here, with ZoteroFF in Word (2016) gives "[JavaScript Error: "couldn't open library C:\Users\" etc
After installing Zotero Stand Alone including the Word plugin, the plugin does not respond if ZotSA is running in the background.
After closing ZotSA (but ZotFF still active), the above error message returns
It's a new laptp with Windows 10 Home, Office 2016 prof plus. FF and Java are 64-bit..
same problem for me.
MS Word 2013. Windows 7 Home premium. error message : [JavaScript Error: "couldn't open library C:\Users\" etc
What to do now please?
I cannot add citations or bibliography, nor refresh, to an existing Word document (running on MAC with plug-in). I don't even get an error message. Can you help please