lost library after reinstall of the computer

sepender25 · September 2, 2015

I had zotero as a standalone version with syncing to database (or I thought so at least). Now after reinstalling my computer I installed again also zotero. After log in, the program tells me that I have nothing in my library. At the website the message is the same. I wonder what has happened and is it possible to get back my references?

dstillman · September 2, 2015

It sounds (and looks) like you never actually synced with the Zotero servers, so you'd need a backup of your data directory, and to restore from that:

https://www.zotero.org/support/zotero_data#restoring_your_zotero_library_from_a_backup

(Alternatively, you could have been syncing from a different account.)

sepender25 · September 3, 2015

Thank you for your comment!
I checked other possible accounts, but there was none.

However, I have worked on the webpage of zotero with the references as well. Does it not mean that the library was synced?

dstillman · September 3, 2015

You have 6 items (including child items) online at the moment. If you've seen more than that previously, you were likely syncing with a different account before.