Box Sync Error
I'm getting an error message while syncing Zotero standalone on my Mac to Box webdav. I'm not sure what the actual issue is because when I check my Box account, it shows that something is still syncing, and it looks like my pdfs are also syncing, though I haven't checked each and every one.
When I check for Zotero updates, it says there are none.
My report ID is 1998833574
When I check for Zotero updates, it says there are none.
My report ID is 1998833574
I also checked for Zotero updates but it was already fully updated.
My library is still restarting syncing to BOX from the beginning.
My Debug ID : D902345518.
Awaiting Solution. :)
Just ran into another error. Zotero Auto generated this Debug ID: 2003856627
Debug ID is D513826531
My most recent debug ID is D1882339892
My most recent report ID is 2119480726
ID: 1349927043
HTTP 0 error from WebDAV server for GET request
What is going on here? This is frustrating.
https://www.zotero.org/support/kb/webdav_services
Do you pay for Box?
My sense is that this could have been all avoided, particularly if it has to do with a file size, if Zotero had an interface that allowed the user to see more of what was going on and what files were at issue rather than just giving a general error message and direct the user to their WebDAV or these forums.
My latest Report ID is 100477132
I don't think it's realistic for Zotero to implement any pretty interface for this, sorry.
There are already little blue dots to show a file is linked to Zotero and an empty circle to show when that file is missing. It's both pretty and helpful. Using another color to indicate that that file is not syncing would be, admittedly, pretty, but also helpful.
From what I can tell from the Debug log is that the same file seems to be causing issues even though I've removed it. It was also a file added several months ago and only now has been causing issues.
Report ID: 156194529
Debug ID: D863749853
We could perhaps show the item in question more of the time, but the reason we don't is that much of the time the file in question is irrelevant, and showing it would just encourage people to delete files unnecessarily. Issues with WebDAV syncing are almost always best dealt with via server logs, because it's the server that's rejecting a proper request. Sometimes error output makes it into the debug output, but because it can happen in all sorts of places and can also be very large, that's not something we can add to the dialog. (We might be able to log more of that to the Browser Console, though.)
Thanks for commenting on my previous comment as well. I understand not wanting to encourage unnecessary deleting. It was just a thought on how someone like me could troubleshoot things a bit more (without having to dig through parts of Zotero I feel much less comfortable in) before coming to you and the forum for help.