Problems updating Zotero
Hello,
I'm receiving the common error message: "This version of Zotero is older than the version last used with your database. Please upgrade to the latest version from zotero.org". When I click on the update dialog box, it says Zotero is already up-to-date. I do have the latest version, but I downloaded the latest version for Firefox again anyway, and re-started Firefox twice, but I'm still getting the same message. I've checked the troubleshooting steps, but this doesn't help me. Can anyone offer any advice here? Thanks, Michael S.
I'm receiving the common error message: "This version of Zotero is older than the version last used with your database. Please upgrade to the latest version from zotero.org". When I click on the update dialog box, it says Zotero is already up-to-date. I do have the latest version, but I downloaded the latest version for Firefox again anyway, and re-started Firefox twice, but I'm still getting the same message. I've checked the troubleshooting steps, but this doesn't help me. Can anyone offer any advice here? Thanks, Michael S.
If it's not 4.0.26.2, you don't have the latest version.
If you do, you were most likely running MLZ, so you'd have to reinstall MLZ, which isn't compatible with the official Zotero database.
Michael S.
But let's see. I've added some additional info to the error message in the latest 4.0 Beta. Install that, and if you still get the error, paste the full content of the message.
This version of Zotero is older than the version last used with your database. Please upgrade to the latest version from zotero.org.
Current version: 4.0.27-beta.r3+e1c1803
See https://www.zotero.org/support/kb/newer_db_version for more information.
Again, any help you could provide for resolving this problem would be most appreciated. Thank you again, Michael S.
https://www.zotero.org/support/reporting_problems#reporting_startup_errors
You can skip Step 2, about deleting the extensions.* files.
(Edit: Disregard Aurimas's previous message. We don't need debug output for this.)
"DEPRECATED: The widget module is deprecated. Please consider using the sdk/ui module instead.
Traceback (most recent call last):
File "resource://gre/modules/Promise-backend.js", line 870, in Handler.prototype.process
nextValue = this.onResolve.call(undefined, nextValue);
File "resource://gre/modules/commonjs/sdk/addon/runner.js", line 86, in startup/</<
run(options);
File "resource://gre/modules/commonjs/sdk/addon/runner.js", line 145, in run
let program = main(options.loader, options.main);
File "resource://gre/modules/commonjs/toolkit/loader.js", line 684, in main
return loader.load(loader, module).exports;
File "resource://gre/modules/commonjs/sdk/loader/cuddlefish.js", line 129, in CuddlefishLoader/options<.load
result = load(loader, module);
File "resource://gre/modules/commonjs/toolkit/loader.js", line 318, in load
evaluate(sandbox, module.uri);
File "resource://gre/modules/commonjs/toolkit/loader.js", line 267, in evaluate
: loadSubScript(uri, sandbox, encoding);
File "resource://skype_ff_extension-at-jetpack/skype_ff_extension/lib/main.js", line 14, in null
var widgets = require("sdk/widget");
File "resource://gre/modules/commonjs/toolkit/loader.js", line 591, in require
freeze(load(loader, module));
File "resource://gre/modules/commonjs/sdk/loader/cuddlefish.js", line 129, in CuddlefishLoader/options<.load
result = load(loader, module);
File "resource://gre/modules/commonjs/toolkit/loader.js", line 318, in load
evaluate(sandbox, module.uri);
File "resource://gre/modules/commonjs/toolkit/loader.js", line 267, in evaluate
: loadSubScript(uri, sandbox, encoding);
File "resource://gre/modules/commonjs/sdk/widget.js", line 59, in null
require("./util/deprecate").deprecateUsage(
File "resource://gre/modules/commonjs/sdk/util/deprecate.js", line 18, in deprecateUsage
let stack = get().slice(2);" deprecate.js:21
This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] owa
no element found ev.owa:1:1
The Components object is deprecated. It will soon be removed. uglobal.js:1:0
This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] redir.aspx
The site specified an invalid Strict-Transport-Security header.[Learn More] 47922
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
The Components object is deprecated. It will soon be removed. uglobal.js:1:0
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
no element found keepalive.owa:1:1
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
no element found keepalive.owa:1:1
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
Yes, I understand that the debug output is supposed to be diagnostic rather than a fix. I did exactly what the debug process told me to do (i.e. using the windows + R, then copying in the correct executable line + the added words on the end that are required. I click OK, and I receive the output below. I don't think it's what you're looking for, but I've tried the debug process several times and that's the only output I get. Even more confusing is that I seem to have a copy of Zotero stand alone on my laptop, while for a year or so, I've been using Zotero for Firefox. I don't remember downloading the stand alone to my laptop. Could that be causing the problem? Anyway, if you could give me a little bit more step-by-step help with the debug process and/or the potential conflict between the FF version and the stand alone, then I would be most grateful. Thank you, Michael S.
Output:
TypeError: s is null citations:1:2728
no element found keepalive.owa:1:1
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
no element found keepalive.owa:1:1
no element found keepalive.owa:1:1
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
The Components object is deprecated. It will soon be removed. uglobal.js:1:0
no element found ev.owa:1:1
no element found keepalive.owa:1:1
TypeError: History.getState is not a function _zoterowwwAll.bugly.1411506646.js:4478:20
He was asking for the Upload ID from the DB Repair Tool and telling you to ignore the download from the tool. He'd still want that upload ID.
i appear to have the same problem. I just uploaded my db (RefId: 559417ca3b0f3). I am using standardt zoterao and afaik i never used any custom build.
Can you find any problems with the database or should i post the zoterodebug output, too?
Thanks for your help!
Upload ID: 559c214b72013
Would love to hear any ideas!
you can start a new thread prefixed with "[MLZ]" and fbennett, the developer of MLZ, may be able to help yousee below for a link to instructions.ID 1040397896
What's up ?
https://forums.zotero.org/discussion/50443/#Item_4
If you have problems, post back: I will be watching this thread.
I have a problem with zotero,
I updated mozilla and since Zotero disapear.
Has I already had this trouble before I did what I always did,
reinstall Zotero and trying to import my database or to show to Zotero the link to my database in the computer.
But this time there is no way to open zotero.
I have the icon on mozilla but when I clic on it there is this message
"Cette version de Zotero est plus ancienne que la version utilisée la dernière fois avec votre base de données. Veuillez mettre à niveau avec la version la plus récente sur zotero.org.
Version actuelle : 4.0.28.10
Consultez https://www.zotero.org/support/kb/newer_db_version pour plus d'information."
But 1srt : I have the last version of Zotero so which version will be better
2nd : how can I used a newer version of zotero that the lastest ?
I have my thesis bibliography on it !!!!
Thanks to help,
Lpillant
https://www.zotero.org/support/kb/newer_db_version ? In particular the part about using MLZ/juris-m?