Word plugin missing

Johnny_on_the_spot · May 18, 2015

I've gone through all the troubleshooting steps in the documentation, but still can not get my toolbar to work (I last used it a little over a month ago and it was fine...)

I have manually installed the zotero.dot file, have updated Zotero standalone, and and have tried installing the plugin from standalone again. Still no good.

I am on 64-bit Windows 8.1 and use Office365

Any other suggestions?

Thanks

aurimas · May 19, 2015

still can not get my toolbar to work

What exactly is the issue you are experiencing?

I have manually installed the zotero.dot file

Where did you install it to?

Edit: did you follow the instructions here to determine your Word startup folder?

Click the Microsoft Office Button in the top-left corner (in Word 2010 the “File” tab replaces the Microsoft Office Button), and then click Word Options. Click Advanced. Under General, click File Locations. The Startup folder should be listed there. Select it and click modify. Placing the cursor in the location bar at the top of the window will allow you to copy the complete path to the Startup folder. Click Cancel to close the dialog.