Journal Titles not italicizing in Word-workaround not working

When I insert my bibliography, journal title (and other italics) are not italicizing. I've attempted to use a dummy citation at the beginning as the workaround suggested, but it is still not working. Any other suggestions?
  • Which citation style?
  • APA 6th edition
  • how about in a new document, with just one citation (lets make it a journal article)?
    If that works, what is the first bib entry in the broken document? Both with and without the dummy?
  • I tried a new document with one journal reference and the same thing happened—no italics. I tried this with multiple different articles with no success.

    Oddly, if I "undo" multiple times after inserting the bibliography, it add italics correctly but removes the spacing.
  • I don't think we've ever seen this. Which Word version? How about if you try a different citation style, let's say Chicago author-date?
  • I am using Word 2011 version 14.4.4.

    I tried using a different citation style. Still no italics
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