"Retrieve Metadata for PDF" is broken

Hello,

The "Retrieve Metadata for PDF" function is not working anymore. Among the files on which I have recently tried it are several IEEE conference papers, for which the function used to work relatively well. The following error message is displayed: "An unexpected error occurred."

An error report has been logged under #1090909774.

Thanks,


Pierre-Jean
  • Which Firefox/Zotero version are you using?
  • Firefox: 31.4.0
    Zotero: 4.0.25.2
    ZotFile: 4.1.1
  • Unless you are within an organization that requires the FF ESR version, your FF is old. The current version is 35.
  • If your can/are willing to, update to Firefox 35, which should fix this. Zotero should, of course, support Firefox ESR, but there is currently a bug that breaks retrieve metadata functionality in Firefox <35
  • Thanks. My organisation is indeed on the ESR update channel and I can't update individually. It is good to know that the bug is known and will be fixed at the next Firefox update.

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