crash when inserting citation with French diacritic accents in Word 2013

rmeissen
I uploaded a report, Report ID: 1862222662

When I cite a book with a title including vowel accent marks in French, it crashes the plugin in Word 2013 and everythign freezes. The title I had for the book works if I delete all the accents, but when I change it back to "Voix des abbesses du grand siècle: la prédication au féminin à Port-Royal" the crash recurrs.

I uploaded a report, Report ID: 1862222662
  • aurimas
    Can you reproduce this in a new document? If so, can you export the entry from your Zotero library as Zotero RDF and post it on http://gist.github.com then link to it here?
  • rmeissen
    Yes, same problem with a new document when I insert the footnote. I exported the library entry and put it here https://gist.github.com/anonymous/57f81fa8a4a0a878b260#file-carr-citation
  • aurimas
    What citation style are you using?

    Dan, can you check the Report ID for error and software versions?
  • rmeissen
    Chicago Manual of Style 16th edition (note) [updated 5/6/2014]
  • rmeissen
    Also, I tried again, and this time I got the following error message upon the crash.

    ---------------------------
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    ---------------------------
    Zotero experienced an error updating your document.

    The remote procedure call failed.

    code: "0" function: "zoteroWinWordField::SetText" location: "zoteroWinWordField.cpp"'The remote procedure call failed.

    code: "0" function: "zoteroWinWordField::SetText" location: "zoteroWinWordField.cpp"' when calling method: [zoteroWinWordIntegrationErrorHandler::throwError]
    ---------------------------
    OK
    ---------------------------
  • dstillman
    Can you make sure that Word 2013 is up to date?

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.