Error 1989062599 - Translator for arXiv.org does not work in Zotero 4.0.23.1

bothide · October 16, 2014

The translator for arXiv.org does not work in Zotero 4.0.23.1 for Firefox 31.1.0

Bo

aurimas · October 16, 2014

It works in general. Can you (or Dan) provide a URL? Have you gone through these? https://www.zotero.org/support/troubleshooting_translator_issues

adamsmith · October 16, 2014

(are we sure it works in Firefox 31?)

Simon · October 16, 2014

Works for me in Firefox 31.

aurimas · October 16, 2014

Simon. What's the error in the report, if any?

Simon · October 16, 2014

There is no relevant error in the report. There is:

[JavaScript Error: "Translator with ID 0a3d926d-467c-4162-acb6-45bded77edbb already loaded from "BibTeX Citation Keys.js"" {file: "file:///home/bt/.mozilla/firefox/6fk8folp.default/zotero/translators/BibTex%20Citation%20Keys.js" line: 0}]

which is suspicious but shouldn't break arXiv.

adamsmith · October 17, 2014

any add-ons installed? I'd see if disabling better bibtex (if installed) makes a difference.

aurimas · October 17, 2014

And can you produce a debug log for an attempt to import that arXiv page? It would also be great if you could describe exactly what the error is. (i.e. do you actually get an error message?)