need online assistance or phone number for help

Attempting to use this program for the first time on my mac, although successfully download unable to use this product
  • edited October 6, 2014
    What problems are you having? Please be as specific as possible.

    Have you worked through the links on this page? https://www.zotero.org/support/

    Edit: Oh, and welcome to the forums!
  • (there is no phone support, though. This is the place to get help).
  • @cbracey

    If you will briefly scan this forum and notice the time stamps on questions and the answers, you will see that both simple and very complex questions and requests are handled quickly. I've been working with computers since mainframe days in the late 1960s. Zotero has the best technical support I have ever encountered.
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