Zotero 4.0.21 for Mac doesn't work with some non-English locales
Hi,
After I updated to 4.0.21.2 Zotero doesn't work anymore. It stops at the begining, trying to show the list of items. I tryed Zotero for Firefox, but the same problem. I switched to another user, reinstalled Zotero - the same problem. It seems that my library (2651 items) is not accessible anymore, although I can see it in my custom folder (Documents/ZoteroLibrary).
I'm on Mac, OS X Mavericks.
Nicolae
After I updated to 4.0.21.2 Zotero doesn't work anymore. It stops at the begining, trying to show the list of items. I tryed Zotero for Firefox, but the same problem. I switched to another user, reinstalled Zotero - the same problem. It seems that my library (2651 items) is not accessible anymore, although I can see it in my custom folder (Documents/ZoteroLibrary).
I'm on Mac, OS X Mavericks.
Nicolae
[JavaScript Error: "NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsICollation.compareString]" {file: "chrome://zotero/content/zoteroPane.js" line: 278}]
[JavaScript Error: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsICollation.compareString]" {file: "chrome://zotero/content/xpcom/search.js" line: 2320}]
version => 4.0.21.2, platform => MacIntel, oscpu => Intel Mac OS X 10.9, locale => en-US, appName => Zotero, appVersion => 4.0.21.2, extensions => Zotero Word for Mac Integration (3.5.7.SA.4.0.21.2, extension), Zotero LibreOffice Integration (3.5.9.SA.4.0.21.2, extension), SharePoint Browser Plug-in (14.4.3, plugin), Shockwave Flash (14.0.0.125, plugin), QuickTime Plug-in 7.7.3 (7.7.3, plugin), Default Browser Helper (537, plugin), Java Applet Plug-in (Java 8, plugin)
1) Are you running 10.9.3?
2) Is OS X set to English? If not, does setting it to English help?
3) If you create a new Firefox profile, are you able to view and create items in a new Zotero library?
Try playing with those settings before trying the new Firefox profile.
MacOS 10.7.5
Report ID : 361921073
I will try to change language setting now.
....
I can see my library after switching language settings Japanese to English.
However, when return to Japanese again, I can't use Zotero.
I feel happy, if I can use Zotero under my language.
I faced the same situation today (Mac OS 10.9.3, Zotero 4.0.21.2, in Japanese).
I tried to restart zotero several time, and I found that sometime I can see my library and my items, and sometime I can't.
Report ID:1708423080
There was no trouble like this until this zotero version, so I think this is the specific error from current version...
It's fixed in Firefox Nightly, but we have a workaround. If you're experiencing this (or can reproduce it) in Zotero for Firefox, try installing the 4.0 Beta. To test properly, be sure to restart your computer after changing your language setting back to your desired language, since the setting doesn't seem to fully go into effect until then (even though the user interface changes immediately).
Assuming this works, we'll put out an update later today with the fix for both Firefox and Standalone.
It works great now! I'm keeping my OS in English. However, let me know if you want me to check if the 4.0 Beta works, I'll try it.
Thank you so much!
Dounia.
I installed new version (4.0.21.4), and it works well in Japanese.
It works well in Japanese.
Thank you very much for your quick response.