1.5 stopped working entirely on Firefox v3, Mac OSX 10.5.5

nitinbadjatia
Firefox itself loads just fine, but Zotero has stopped working all together on this configuration. It is working just fine on my WinXP desktop. I am getting the 'Z' icon on the status bar, but I cannot click on it, right click on it, nor does the toolbar 'Zotero' listing open the preferences.

Anyone else having the same problem? Help?!?
  • dstillman Zotero Team
    Are you getting a yellow exclamation point over the Zotero icon?

    Follow the steps in the Advanced Instructions section of the Reporting Bugs page and let us know if anything appears in the Error Console.
  • nitinbadjatia
    Hi Dan,

    I'm not getting a Yellow exclamation or anything over the Zotero icon. I can't do anything with Zotero at all, can't get to the Error Console.
  • dstillman Zotero Team
    The Error Console is part of Firefox. See the instructions I linked to.
  • nitinbadjatia
    Sorry, didn't see it there in the Tools menu.

    I just ran through your entire Advanced instructions, and it still doesn't work. No errors are showing up in the Console.

    Oddly, however, I can select text and add it to my Zotero files by control-clicking and selecting Create Zotero item
  • dstillman Zotero Team
    Try disabling any other extensions you have installed.
  • nitinbadjatia
    Sorry, been gone a long time, but thought I'd try this again...

    Error: uncaught exception: script.aculo.us requires the Prototype JavaScript framework >= 1.5.0

    That's the error that is popping up
  • dstillman Zotero Team
    Did you disable your other extensions?
  • nitinbadjatia
    Dan,

    Disabling extensions solved it. The culprit is the 'Split browser' extension. I use that from time to time, but would prefer using Zotero.

    That solved the problem!

    Thanks,

    Nitin
  • dstillman Zotero Team
    Yup, Split Browser is listed on the Known Issues page.

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