error installing microsoft word plugin
the report ID for this is 827411323
When I tried to install the plugin for Microsoft Word (2013 SP1) for Windows 8.1, using Zotero standalone, nothing happened.
When I tried to install the plugin for Microsoft Word (2013 SP1) for Windows 8.1, using Zotero standalone, nothing happened.
If so, do you see a URL bar icon on the right of the URL bar, e.g. on this page:
http://www.worldcat.org/title/wealth-of-nations-books-i-iii/oclc/8424650&referer=brief_results
PDFs are a bit clumsier on Chrome, you need to just drag the entire URL to Zotero (or save the PDF and drag it to Zotero). But all of that seems to work as intended.
Moving on to the Word add-on. First, close Word, go to the "Cite" tab of the Zotero preferences and click on "Re-install Word add-on" (the terms will be in Portuguese, but should be easy to recognize).
Then go to Word and see if you can find the "Add-ins" tab. The Zotero plugin icons should be there.
https://www.zotero.org/support/word_processor_plugin_troubleshooting#toolbar_does_not_appear_in_word_for_windows_or_is_incompatible
to manually locate the Word Startup folder and place Zotero.dot into it.
The instructions for manual install are quite detailed, you'll need to read&follow them closely, but this will almost definitely work when done properly.
Just replace "Firefox" with "Zotero" in those instructions. You can skip step 1. I've clarified this a bit on that page.
The URL bar icon will only appear on supported pages as I say above. As I say, for non-supported webpages use right-click --> Save as Zotero Snapshot, for PDF, drag the URL to Zotero and then use right-click --> retrieve metadata for PDF.