Report ID 2031700428 Zotero won't start in Firefox with CTRL+SHFT+Z

FireFox 27.0.1
MS XP 5.1 Build 2600.xpsp.080413-2111 SP 3 (C) 2007

1. new laptop running MS XP
2. installed Firefox
3. then installed Zotero
4. click on CTRL+SHFT+Z, nothing happens, however if I click on CTRL+T, then CTRL+SHFT+Z then Zotero opens fine

I get the error report as sent. similarly unable to quit Zotero if I click on CTRL+SHFT+Z

  • This error is very reproducible, however now that I have posted this bug is now resolved. I still get an error report appearing in the log...e.g. Report ID 1160950062

    I am reinstalling everything as I am noticing a more serious bug, which I will be posting next, ie Zotero crashes after opening a Word document that has Zotero Citations in LibreOffice Writer.
  • no, don't re-install things. It's not going to help&will just waste your time. If you're finding a bug just report it.
  • The error repeated after I closed Firefox and re-opened it, again, I can't open the Zotero with CTRL+SHFT+Z unless I click on CTRL+T first...

    I made another report...Report ID 1856863441
  • the keyboard shortcut isn't 100% reliable - it depends e.g. where your cursor is. If you place the cursor in this text box, e.g., you'll find that ctrl+shift+z doesn't work. It's very much possible that the same is true when you first open Firefox, depending on where the cursor is, try clicking anywhere in the page. I doubt there's much that can be done about this.
    (The error reports won't help here, so no need for those. Those keyboard shortcuts never reach Zotero, else they would work).
Sign In or Register to comment.