unexpected error trying to retrieve metadata for PDF
Just started using Zotero yesterday. I retrieved metadata for about 40 PDF files and then started getting the Query limit reached message. I was advised to remove cookies, and I removed the google.com cookie. Now I get the message "an unexpected error occurred". This happens even for a PDF file for which I successfully got metadata yesterday. What can I do to fix this?
I've been using Zotero for years and only in the last 3-4 months has it started happening.
I also removed cookies, restarted Google Scholar etc etc.
It makes Zotero almost unusable.
I posted a separate troubleshoot for this.
I now get a window appearing with the hated Google capcha.
But at least I can SEE it and DO something about it!
Excellent.
Seems problem solved.
Thanks Zotero!!
If yes, then this is unrelated and you should start a new thread. In either case, please provide a debug ID for an attempt to retrieve metadata https://www.zotero.org/support/debug_output
1.I started Zotero using Modzilla today. When I was working with pdfs suddenly they became with the Modzilla logo.
2. Now I'm trying with Chrome and I canĀ“t retrieve the metadata of most o the pdfs. A message like this appears: "No references match".
Why this happens?
In the new thread, please provide a debug log for an attempt to retrieve metadata for _one_ of the PDFs that does not work. https://www.zotero.org/support/debug_output