Endnote X7.0.1 to Zotero 4.0.17 the selected file is not in a supported format

rambunky
Importing to Zotero didn't work. Here's what I tried.

I have the most recent refman RIS output

I don't think I have file attachments so I skipped that part of the directions

I didn't have figures to convert so I skipped that part
I selected 4 references (just to try import/export)

Endnote library is in My documents\endnote.data\complete library.data\pdf and that's where I saved the file as “Text File (*.txt)” with “RefMan (RIS) Export” as “Output style”.

I closed EndNote.

Opened zotero, Import, and clicked open on the .txt file inside My documents\endnote.data\complete library.data\pdf

A box saying Confirm The selected file is not in a supported format with chocies of ok or view supported formats. No file was imported.

Is it possible that the My documents\endnote.data\complete library.data\pdf needs to be My documents\endnote.data\pdf?

Otherwise, if you could suggest what I've missed, that would be very helpful. thank you!
  • adamsmith
    open the file with a text editor and copy&paste the first about 30 lines here.
  • rambunky
    TY - THES
    AU - Adams, K.
    PB - University of Florida
    PY - 2009
    ST - Hunger Pangs: Foodways, Racial Melancholia, and Gender in Asian American Chick Lit
    TI - Hunger Pangs: Foodways, Racial Melancholia, and Gender in Asian American Chick Lit
    ID - 6047
    ER -


    TY - JOUR
    AB - There is no abstract for this paper.
    AU - Adey, P.
    AU - Bissell, D.
    M1 - 1
    PY - 2010
    SP - 1-16
    ST - Mobilities, meetings, and futures: an interview with John Urry
    T2 - Environment and Planning D: Society and Space
    TI - Mobilities, meetings, and futures: an interview with John Urry
    UR - http://www.envplan.com/abstract.cgi?id=d3709
    VL - 28
    ID - 5550
    ER -


    TY - JOUR
    AB - ``Culture is not a power, something to which social events, behaviours, institutions,
    or processes can be causally attributed; it is a context, something within which they
    can be intelligiblyöthat is, thicklyödescribed.'' Geertz (1973, page 14) 1095

    One of the hallmarks of thick description for Geertz was
    generalisationöthe identification of connections and general patterns that are charac-
    teristic of a certain context (pages 25-26).
    AU - Adger, W Neil, Katrina Brown, Jenny Fairbrass, Andrew Jordan, Jouni Paavola,
    AU - Sergio Rosendo, Gill Seyfang
    PY - 2003
    SP - 1095-1110
    ST - Governance for sustainability: towards a `thick' analysis of environmental
  • adamsmith
    huh - that should just work. Two things:
    1.) Please provide a debug ID for trying to import the file:
    http://www.zotero.org/support/debug_output

    2.) select and copy the top two entries above, i.e. from TY - THES to
    ID - 5550
    ER -

    Then in Zotero do "import from Clipboard" - does that work?

    Unrelatedly - this wouldn't cause import to fail - check in your RIS file that there are some file links that would roughly take the form:
    L1 - internal-pdf://name-of-file/name-of-file.pdf
    Else you won't get any of the Endnote attachments imported.
  • rambunky
    I tried copy and import from clipboard but get the same not supported message.

    ok, here is the The Debug ID is D1298620545.

    But where would I find the RIS file to check the L1 etc? But these are just bibliographic entries. I have abstracts but no pdfs attached.
  • adamsmith
    oh, OK, then nevermind about the L1 links. In that case, it also doesn't matter where the RIS file is.
    Try "reset translators" from the advanced tab of the Zotero preferences under "Files and Folders" and try again.

    @Dan - anything useful in the debug?
  • rambunky
    Did that -- reset translators and tried both import and import from clipboard.... Still not.
  • dstillman
    edited January 24, 2014
    (3)(+0013681): Translate: All translator detect calls and RPC calls complete

    (3)(+0008210): Translate: All translator detect calls and RPC calls complete

    (5)(+0000000): Translate: Running handler 0 for translators
    I'm not sure why there's not more in there, if that's really for the file import attempt. Can you restart Zotero and provide a Debug ID for an Import from Clipboard attempt?
  • rambunky
    I copied the lines from above and clicked file import from clipboard.

    Debug ID is D1360281136
  • rambunky
    Perhaps there's some sort of bizarrely simple explanation for all this (?)
  • adamsmith
    this is quite odd, it's almost as if you don't have the import translator. Could you check? Find the "translators" folder in your Zotero data directory:
    http://www.zotero.org/support/zotero_data
    does it have a file called RIS.js in it?
  • rambunky
    Data Directory Location was custom (not sure why) and with the custom button checked, there was no data directory. I switched to Use Profile Directory and the data directory came up with the RIS.js file.

    Zotero interface also displayed My library for the first time (?).

    When I exported/imported, all the references came in without any mishap.

    I'm not sure why custom was checked under Data Directory Location but that fixed everything (?).

    thank you!!
  • adamsmith
    puzzling indeed, I have no idea how that could have happened, but glad it worked out.
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