Tags don't match between computers, no error message

ckuusinen
Hi,

I am using a Mac and a PC to collaborate in a group library. I've made changes on my Mac to tags (deleting tags) that are not showing up on Zotero.org nor on the PC (tags still show). I also don't get any error messages even when I force sync by clicking the green icon on the Mac. The error seems to be with the Mac (using standalone and firefox version). Any help would be appreciated as I typically use the Mac!
  • aurimas
    What version of Zotero, Firefox, Mac? On your Mac, please turn off automatic sync (Preferences -> Sync -> Sync automatically), provide a Debug ID for deleting a tag and then manually syncing. You can re-enable automatic syncing afterwards.
  • ckuusinen
    Zotero version 4.0.11 for Mac

    Debug ID: D1365655959
  • ckuusinen
    Now it seems to be working as in changes syncing online and to all computers. I'll keep experimenting and see if it stops working, but this last change worked (that debug id)

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.