Tags don't match between computers, no error message

ckuusinen · October 16, 2013

Hi,

I am using a Mac and a PC to collaborate in a group library. I've made changes on my Mac to tags (deleting tags) that are not showing up on Zotero.org nor on the PC (tags still show). I also don't get any error messages even when I force sync by clicking the green icon on the Mac. The error seems to be with the Mac (using standalone and firefox version). Any help would be appreciated as I typically use the Mac!

aurimas · October 16, 2013

What version of Zotero, Firefox, Mac? On your Mac, please turn off automatic sync (Preferences -> Sync -> Sync automatically), provide a Debug ID for deleting a tag and then manually syncing. You can re-enable automatic syncing afterwards.

ckuusinen · October 16, 2013

Zotero version 4.0.11 for Mac

Debug ID: D1365655959

ckuusinen · October 16, 2013

Now it seems to be working as in changes syncing online and to all computers. I'll keep experimenting and see if it stops working, but this last change worked (that debug id)