Syncing Error

Adia Awanata
Hi,

Every 45 seconds or so my Zotero standalone is freezing up. It stays frozen for 20-30 seconds. Please help. The Report ID is 705964577.

Thanks.
  • Adia Awanata
    To add further information, my Zotero is current; there are no updates available. Also, It is now not accepting my password and email address for syncing. I just updated my password because the previous one looks like it may have been giving me trouble. But now it is a red exclamation point instead of the yellow caution sign that was appearing before. Any help is appreciated.

    Thanks.
  • Adia Awanata
    The Report ID for the most recent issue is 408497919.
  • Adia Awanata
    Would it be a problem if I had used Zotero from another computer? I had set it up on an office computer but I no longer use that one. The problem started during the time when I used that other computer, about two months ago. I am using Zotero more intensively now, so I need it to work smoothly.
  • dstillman
    edited October 8, 2013
    Restart Zotero and try again, and provide another Report ID if you're still having trouble.

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