Syncing Error

Adia Awanata
Hi,

Every 45 seconds or so my Zotero standalone is freezing up. It stays frozen for 20-30 seconds. Please help. The Report ID is 705964577.

Thanks.
  • Adia Awanata
    To add further information, my Zotero is current; there are no updates available. Also, It is now not accepting my password and email address for syncing. I just updated my password because the previous one looks like it may have been giving me trouble. But now it is a red exclamation point instead of the yellow caution sign that was appearing before. Any help is appreciated.

    Thanks.
  • Adia Awanata
    The Report ID for the most recent issue is 408497919.
  • Adia Awanata
    Would it be a problem if I had used Zotero from another computer? I had set it up on an office computer but I no longer use that one. The problem started during the time when I used that other computer, about two months ago. I am using Zotero more intensively now, so I need it to work smoothly.
  • dstillman Zotero Team
    edited October 8, 2013
    Restart Zotero and try again, and provide another Report ID if you're still having trouble.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.