Upgrade StorageCan't start Zotero, standalone or on Firefox
Zotero produced an error during the last sync, so I closed it after reporting the error (didn't write down the report ID, unfortunately). Now, it doesn't want to start. I always get the message "There was an error starting Zotero" on either the standalone or Firefox version. Starting Zotero with the -jsconsole option produces the following errors:
Could not read chrome manifest 'file:///c:/Program%20Files%20(x86)/Zotero%20Standalone/xulrunner/chrome.manifest'.
Timestamp: 8/27/2013 5:06:59 PM
Error: [Exception... "Component returned failure code: 0x80630002 (NS_ERROR_STORAGE_IOERR) [mozIStorageService.openDatabase]" nsresult: "0x80630002 (NS_ERROR_STORAGE_IOERR)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: Zotero.DBConnection.prototype._getDBConnection :: line 1105" data: no]
Source File: chrome://zotero/content/xpcom/zotero.js
Line: 749
Timestamp: 8/27/2013 5:08:59 PM
Warning: WARN addons.updates: Update manifest for zoteroOpenOfficeIntegration@zotero.org did not contain an updates property
Source File: resource://gre/modules/AddonUpdateChecker.jsm
Line: 312
Timestamp: 8/27/2013 5:08:59 PM
Warning: WARN addons.updates: Update manifest for zoteroWinWordIntegration@zotero.org did not contain an updates property
Source File: resource://gre/modules/AddonUpdateChecker.jsm
Line: 312
The last two errors are new after running the console twice. The first time I ran the debug console they didn't appear. I updated both standalone and Firefox Zotero and it didn't help at all. Also, checked the permissions on my zotero data folder and they are fine.
Thanks!
Could not read chrome manifest 'file:///c:/Program%20Files%20(x86)/Zotero%20Standalone/xulrunner/chrome.manifest'.
Timestamp: 8/27/2013 5:06:59 PM
Error: [Exception... "Component returned failure code: 0x80630002 (NS_ERROR_STORAGE_IOERR) [mozIStorageService.openDatabase]" nsresult: "0x80630002 (NS_ERROR_STORAGE_IOERR)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: Zotero.DBConnection.prototype._getDBConnection :: line 1105" data: no]
Source File: chrome://zotero/content/xpcom/zotero.js
Line: 749
Timestamp: 8/27/2013 5:08:59 PM
Warning: WARN addons.updates: Update manifest for zoteroOpenOfficeIntegration@zotero.org did not contain an updates property
Source File: resource://gre/modules/AddonUpdateChecker.jsm
Line: 312
Timestamp: 8/27/2013 5:08:59 PM
Warning: WARN addons.updates: Update manifest for zoteroWinWordIntegration@zotero.org did not contain an updates property
Source File: resource://gre/modules/AddonUpdateChecker.jsm
Line: 312
The last two errors are new after running the console twice. The first time I ran the debug console they didn't appear. I updated both standalone and Firefox Zotero and it didn't help at all. Also, checked the permissions on my zotero data folder and they are fine.
Thanks!
I assume you've tried rebooting?
This could be caused by an actual problem with your disk or interference by some sort of security software, but it's usually caused by having the Zotero data directory on some sort of network share or network-mirrored drive:
https://forums.zotero.org/discussion/26141/there-was-an-error-starting-zotero/
https://forums.zotero.org/discussion/31053/error-starting-zotero/
https://forums.zotero.org/discussion/31183/there-was-an-error-starting-zotero-chrome-stand-alone/
Re-booting fixed the problem. I hadn't done it before for a variety of reasons. I do have the data folder in a network drive, which gives me all sorts of headaches, but it also has some advantages for me.
Thanks!