There was an error starting Zotero

samuel.smith

Hi,

I received this message and the orange triangle over the Zotero logo:

There was an error starting Zotero

The message given in the error console is:

Timestamp: 07/11/2012 10:11:03
Error: [Exception... "Component returned failure code: 0x80630002 (NS_ERROR_STORAGE_IOERR) [mozIStorageService.openDatabase]" nsresult: "0x80630002 (NS_ERROR_STORAGE_IOERR)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: <TOP_LEVEL> :: line 1104" data: no]
Source File: chrome://zotero/content/xpcom/zotero.js
Line: 749

I'm using firefox 16.0.2

Any suggestions?

Gracile

http://forums.zotero.org/discussion/20652/error-starting-zotero/
http://forums.zotero.org/discussion/22801/#Item_2
http://forums.zotero.org/discussion/23888/cant-open-zotero/
http://forums.zotero.org/discussion/24591/zotero-cannot-start/#Item_4
http://forums.zotero.org/discussion/25767/#Item_3
http://forums.zotero.org/discussion/25826/there-was-an-error-starting-zotero-with-yellow-exclamation-mark/

Usual guidelines (Dan's comments in these threads):

1. Try to restart your computer.
2. Is your Zotero data directory stored in its default location on your main hard drive, or somewhere else (Dropbox, etc.)? => Temporarily disable auto-sync and try pointing Zotero to the local hard drive.
3. Try disabling security software.

samuel.smith

Thanks for suggestions. I changed the data directory from the work network to the local drive. Works perfectly (as far as I can tell) now.

Thanks