Report ID 1787998898

jesse
Attempts to install Zotero's LibreOffice extension fail. Zotero tries this every time I start Firefox. Zotero script tells me an error occurred and to be sure LibreOffice is closed and restart Firefox.

I have a fresh install of Zotero Firefox extension. Years ago I installed a much earlier version, but never learned to use it, and I don't remember when/how it was uninstalled. I suppose that there should be no old files messing things up.
Windows 7, 64 bit
Firefox 22 and LibreOffice 4.0.4.2 are up to date
  • dstillman
    Can you provide a Report ID?
  • jesse
    [JavaScript Error: "this.docShell is null" {file: "chrome://global/content/bindings/browser.xml" line: 323}]

    [JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]

    [JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]

    [JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]

    [JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]
  • Simon
    Start with http://www.zotero.org/support/word_processor_plugin_troubleshooting#installation_error
  • jesse
    edited August 21, 2013
    It seems that that finally worked, only the on the last trick. Quite an arduous process. One wonders how Oracle got to be such a powerful company, if their care of Java is representative of their practices.
  • adamsmith
    http://www.zotero.org/support/kb/no_status_bar_icon

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