Report ID 1787998898

jesse

Attempts to install Zotero's LibreOffice extension fail. Zotero tries this every time I start Firefox. Zotero script tells me an error occurred and to be sure LibreOffice is closed and restart Firefox.

I have a fresh install of Zotero Firefox extension. Years ago I installed a much earlier version, but never learned to use it, and I don't remember when/how it was uninstalled. I suppose that there should be no old files messing things up.
Windows 7, 64 bit
Firefox 22 and LibreOffice 4.0.4.2 are up to date

dstillman

Can you provide a Report ID?

jesse

[JavaScript Error: "this.docShell is null" {file: "chrome://global/content/bindings/browser.xml" line: 323}]

[JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]

[JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]

[JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]

[JavaScript Error: "no element found" {file: "https://testpilot.mozillalabs.com/testcases/index.json" line: 1}]

Simon

Start with http://www.zotero.org/support/word_processor_plugin_troubleshooting#installation_error

jesse

It seems that that finally worked, only the on the last trick. Quite an arduous process. One wonders how Oracle got to be such a powerful company, if their care of Java is representative of their practices.

adamsmith

http://www.zotero.org/support/kb/no_status_bar_icon