Upgrade StorageMLZ: Error when inserting/updating citation in Word & does not stop syncing
Hello,
since today I get the following error:
Error ID: 930215806
Zotero experienced an error updating your document
this.base.givens[this.gnameset]is undefined
The error seems to appear mainly when trying to cite a specific book into Word or updating a citation relating to this book. Maybe the error is connected with a syncing problem? Because Zotero does not stop syncing. Copying all into another document does not help.
I use Zotero MLZ and MLZ American Law style.
Thank you for your help.
since today I get the following error:
Error ID: 930215806
Zotero experienced an error updating your document
this.base.givens[this.gnameset]is undefined
The error seems to appear mainly when trying to cite a specific book into Word or updating a citation relating to this book. Maybe the error is connected with a syncing problem? Because Zotero does not stop syncing. Copying all into another document does not help.
I use Zotero MLZ and MLZ American Law style.
Thank you for your help.
Also now this syncing error occured:
Error ID 872942199
I think the above reported error has to do with this syncing error, because only citations to books included into zotero today or where I changed the data on zotero today do not work. Already twice today Zotero asked me to choose which of several versions of an item I want to keep to overcome syncing errors.
Is this possible?
The sync error and the citation issue are probably unrelated. Let's deal with the citation first. In the meantime, you can turn off automatic syncing.
I'll need to reproduce the bug here to track it down. In the center panel of MLZ, select the item for the bad reference used in your document. The processor must be trying to distinguish two or more entries when the failure happens, so if there are other items with the same title used in your document, select those as well.
After selecting the items, right-click and choose "Export Items ...", and pick "CSL JSON" as the export format. Save to a file, open the file with a text editor, and post the content to http://gist.github.com Save it as a "Public Gist", and post the URL back here.
Once I am able to reproduce the error here, a fix should follow in short order. Needless to say, and I am very curious about the cause.
https://gist.github.com/anonymous/5507838
This is the item creating an error when citing / updating the citation in Word. If I change editor to author or add an author, citation is possible without an error.
Thank you very much for your help!
354470157
Creator key not set for item in Zotero.Sync.Server.sync()
* What style are you getting this error with?
* Do you get this error when that item is entered by itself in a single document? If not, are there other items in your document that have the same title?
The reason for the questions is that the error is triggered when the processor attempts to add a givenname to the subsequent form of the item, in order to distinguish two otherwise-identical items. In the style I've used for testing (MLZ American Law Style), the editor name does not show up at all in the subsequent form of a book item, so there is no givenname to add (and that part of the processor code is not touched).
(The sync error is not related to the document formatting problems. If you disable automatic sync, you should be able to avoid that error for the present. We'll look at that one next.)
(PS: Thanks for the version info. You're all up to date, so we can cross that off the list of possible problems.)
no not in dropbox. I am using MLZ American Style. There is only one item with this name, a book with the Title: "International Handbook on Commercial Arbitration" and another Item which is a Book Section of same book with the Title: "National Report for the United States of America (2005" and Book Title: "International Handbook on Commercial Arbitration".
There is another item with the title "International Handbook on Commercial Arbitration: National Reports and Basic Legal Texts" but I don't think that this would create the trouble as the title isn't the same.
A problem is also, that the editors changed between the versions I want to cite. As it seems, it is problematic to create two items with the same title, as the word plug in cannot differentiate between them (despite the different editors).
(There is a way to handle looseleaf updates. For the present, just use the same item, and make a note of the difference in your document. We can fix it up later, after we have this other item sorted out.)