Zotero suddenly absent from web browser

melissa.stendahl · April 19, 2013

Zotero icons are no longer showing up my browser window (in bottom right or in address bar). So I cannot open Zotero from my web browser window, and cannot save new items. I have tried restarting, have ensured add-ons are enabled, computer updates are current, and have logged-in to my Zotero account. Any suggestions?

adamsmith · April 19, 2013

start by re-installing Zotero for Firefox from zotero.org/download

vojtech.dostal · April 22, 2013

This has happened to me as well. Using Firefox 20.0.1 and reinstalling Zotero add-on does not work. Zotero Standalone still working, though.

dstillman · April 22, 2013

Did you reinstall from zotero.org?

Start here: http://www.zotero.org/support/kb/no_status_bar_icon

vojtech.dostal · April 22, 2013

Thank you Dan! The problem was very banal, it seems that the latest version of Firefox had the Add-on bar switched off. After switching it on in Firefox>Preferences, it is now fully visible. Thank you again fot the link.

mkelleher · April 23, 2013

I was having the same issue, and the re-install did the trick. Thanks!

melissa.stendahl · April 29, 2013

Zotero was present in Tools-->Add-Ons-->Extensions, but I just realized it was the wrong version (thanks Dan for the link). Upgraded to version 4.0 and full functionality is restored! Thanks, all!