Keyboard shortcut conflict
Has anyone pointed out that on the Mac, Firefox has a built-in assignment for the shift-cmd-t key shortcut? Many times when I mean to re-open a closed tab, I will accidentally open the Zotero tags pane instead (it depends which pane is active). Since that can take quite a lot of time on a big database, I would like to suggest that Zotero should use a different combination. Thank you!
(And there are so many shortcuts for various things, it's pretty hard to find ones that aren't taken by something either on the system or in FF).
But if you find yourself hitting it by accident, you can change it (or I think even clear it to disable it).
We explain to you why this is as it is and why it's hard to change generally, but easy to change for you specifically.
As for the experience for beginners - you're the first person to mention this in 6 years, I don't think this is a common source of frustration.
(and what's up with the tone? You've gotten _tons_ of support from Dan, me and others over the last years, give us some credit).