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Zotero icon does not appear in Word 2010
ingelindsethtest
January 25, 2013
Zotero.dot is listed as active in Word on my computer, but there is no Zotero icon showing in Word.
Gracile
January 25, 2013
edited January 25, 2013
Which system? Which Zotero version? Do you have the latest version of the plugin?
I assume you've read this:
http://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear
and:
http://www.zotero.org/support/word_processor_plugin_troubleshooting#toolbar_does_not_appear_in_word_for_windows_or_is_incompatible
[Edit: please also note that Word 2010 Starter Edition is not supported.]
ingelindsethtest
January 25, 2013
edited January 25, 2013
PC, windows 7, have read the links, have the latest plugin, the latest Zotero version. Office home and Student full version, Norwegian language.
Gracile
January 25, 2013
In Word 2010, there is no "Add-Ins" tab on the ribbon? (Norwegian: "Tillegg")?
Try a manual installation:
http://www.zotero.org/support/windows_word_plugin_manual_installation_instructions
ingelindsethtest
January 25, 2013
edited January 25, 2013
Thanks. There is no Zotero.dot file in the install folder, thus nothing to copy.
Where is the ribbon?
Gracile
January 25, 2013
You're using Zotero for Firefox, right?
Ribbon:
http://office.microsoft.com/nn-no/word-help/use-the-ribbon-instead-of-toolbars-and-menus-HA010089895.aspx?CTT=1
ingelindsethtest
January 25, 2013
Yes, using Firefox. On the ribbon I found the Zotero toolbar. Thank you, problem solved:-) Strange that it didn't say anything about this in the installation guide, or I overlooked it..
Gracile
January 25, 2013
Just to be sure I understand: did you have to add (manually) the "Add-Ins" tab or was it there and you didn't know it?
ingelindsethtest
January 25, 2013
It was there and I did not know it.
Gracile
January 25, 2013
Ok. I updated the documentation. Thanks.
adamsmith
January 25, 2013
Gracile - which one did you update? It should also be mentioned here:
http://www.zotero.org/support/word_processor_plugin_usage
Gracile
January 25, 2013
http://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear
but it should be in the page you linked to and
here
. I'll make the change.
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I assume you've read this: http://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear
and: http://www.zotero.org/support/word_processor_plugin_troubleshooting#toolbar_does_not_appear_in_word_for_windows_or_is_incompatible
[Edit: please also note that Word 2010 Starter Edition is not supported.]
Try a manual installation: http://www.zotero.org/support/windows_word_plugin_manual_installation_instructions
Where is the ribbon?
Ribbon: http://office.microsoft.com/nn-no/word-help/use-the-ribbon-instead-of-toolbars-and-menus-HA010089895.aspx?CTT=1
http://www.zotero.org/support/word_processor_plugin_usage
but it should be in the page you linked to and here. I'll make the change.