Upgrade StorageZotero icon does not appear in Word 2010
Zotero.dot is listed as active in Word on my computer, but there is no Zotero icon showing in Word.
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I assume you've read this: http://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear
and: http://www.zotero.org/support/word_processor_plugin_troubleshooting#toolbar_does_not_appear_in_word_for_windows_or_is_incompatible
[Edit: please also note that Word 2010 Starter Edition is not supported.]
Try a manual installation: http://www.zotero.org/support/windows_word_plugin_manual_installation_instructions
Where is the ribbon?
Ribbon: http://office.microsoft.com/nn-no/word-help/use-the-ribbon-instead-of-toolbars-and-menus-HA010089895.aspx?CTT=1
http://www.zotero.org/support/word_processor_plugin_usage
but it should be in the page you linked to and here. I'll make the change.