I disapprove of the zotero storage with all it's suspectible aspects
lpeters: You seem to have some significant misunderstandings here. Zotero accounts aren't the same as Zotero File Storage. Zotero accounts allow you to post to the forums, join groups, and sync an unlimited amount of data and 100MB of files—for free—between Zotero clients and zotero.org (including with other people via groups).
I registered today, not knowing the absurd pricing for storage since they are not communicated anywhere.
Zotero File Storage prices are posted publicly on the Zotero wiki. While they're higher than generic file storage costs, they help support the development of free, open-source software and the maintenance of an extensive (and expensive) cloud architecture that offers free syncing and file storage for everyone. For what it's worth, there are also various ways to sync files without using Zotero File Storage, including the WebDAV support built into Zotero itself.
Account deletion—which, again, has nothing to do with Zotero File Storage—hasn't been possible for technical reasons, but it's been explained in this thread and others that it has always been possible for you to delete all of your data yourself (which in our view is a much more important standard). That said, proper account deletion functionality is finally ready and will likely be rolling out this weekend. We'll post here when it's up.
In any case, if you have further comments on any of this, please start a new thread and we'd be happy to discuss them. But calling Zotero an "untrustworthy business" because you don't like its completely optional storage prices and have to take a few extra steps to delete your data is what's absurd here.
The wiki page about pricing is what you call public? Excuse me, but we have pretty different concepts about information usability.
Also, deleting content resulted in having the content in the "trash" on the storage. From there I had to mark each content (page by page) and delete again. There is no content visible in my account anymore but who knows where it might be now.
Over all it is obvious that if I am having misunderstandings and am not able to distinguish Zotero Accounts and Zotero Storage these differences are not clearly communicated. Looked upon from the outside the necessity of registering an Zotero account in order to use the storage displays both services as one. Additionally and once again, communication is unclear when you write: "unlimited amount of data and 100MB of files" without defining what data is in comparison to files in your company's language. Anyway, 100 MB storage is quite a small amount for scientific literature research.
BTW, I do actively and financially support a lot of OSS, thus you don't need to imply that I didn't understand the concept.
The wiki page about pricing is what you call public?
All the documentation is a wiki. It's three clicks from the homepage.
Also, deleting content resulted in having the content in the "trash" on the storage. From there I had to mark each content (page by page) and delete again. There is no content visible in my account anymore but who knows where it might be now.
Did you empty the trash on your Zotero before sync?
Additionally and once again, communication is unclear when you write: "unlimited amount of data and 100MB of files" without defining what data is in comparison to files in your company's language.
The wiki page about pricing is what you call public?
Given that it's the primary page about Zotero File Storage and linked from just about every mention of Zotero File Storage on the site, yes, I would. But again, most parts of Zotero—including other methods of file syncing—are completely free, so this isn't a central aspect of what Zotero is.
Also, deleting content resulted in having the content in the "trash" on the storage.
First, you still seem confused about what "storage" means in this context. Your synced Zotero library data on zotero.org is completely separate from a Zotero File Storage subscription.
But from this very thread:
"That said, you can delete all your data by restoring to server from an empty profile (or syncing after deleting all items in your library) and removing your data, incl. e-mail, from your online account."
There's no Empty Trash functionality on the site at the moment, but most people working with Zotero data are doing so through one of the clients.
There is no content visible in my account anymore but who knows where it might be now.
Once you delete library data, it's gone.
Over all it is obvious that if I am having misunderstandings and am not able to distinguish Zotero Accounts and Zotero Storage these differences are not clearly communicated.
No, that's not obvious. It seems from your posts that you haven't read much if any of the substantial documentation that exists on the site. We're happy to explain things to you further if you ask specific questions, but I don't get the sense that you're really interested in the answers. But if you are, again, start a new thread with whatever questions you have.
Looked upon from the outside the necessity of registering an Zotero account in order to use the storage displays both services as one.
From the start page that appears when you first open a Zotero client:
"If you haven't already created a Zotero account, please take a few moments to register now. It's a free way to sync and access your library from anywhere, and it lets you join groups and back up your all your attached files."
"Registering a user account allows you to sync your library, participate in groups, or post to the support forums."
Additionally and once again, communication is unclear when you write: "unlimited amount of data and 100MB of files" without defining what data is in comparison to files in your company's language.
Anyway, 100 MB storage is quite a small amount for scientific literature research.
Well, it still costs us money to provide for free to anyone who wants it. And if you need more and don't want to subscribe to Zotero File Storage, there are other ways of syncing files.
Finally, I'm not sure why you insist on calling Zotero a "business" and a "company". Zotero is an open-source, largely grant-funded project run by academics at the Center for History and New Media at George Mason University, as mentioned at the bottom of this and every page on this site.
You seem to be pretty well soured on Zotero, so I suspect this isn't the best use of either of our time, but if you're actually interested in understanding more, read the documentation I linked to and start a new thread with any further questions or comments you have. As is, this is completely off-topic for this thread.
I accidentally set up two accounts, one with a school email address, one with my "permanent" address. My school address will be deleted in a few months, but it currently has all of my library. I'd like to add my permanent address to the school-associated zotero account, but am unable to do so, I get a "Could not add email address" error message.
Do I need to delete my account or can I transfer my files between accounts somehow?
one message, dates October 12th, 2012, claims deleting account functionality will be available 'this weekend' - it's now Dec 14th, 2012 - had that happened yet?!
PolluxTroy -
it's almost certainly not necessary to restart your entire account, I suggest you open a new thread and ask for specific help, but if you do want to delete your account, see fcheslack's post right above yours.
Upgrade Storage
Account deletion—which, again, has nothing to do with Zotero File Storage—hasn't been possible for technical reasons, but it's been explained in this thread and others that it has always been possible for you to delete all of your data yourself (which in our view is a much more important standard). That said, proper account deletion functionality is finally ready and will likely be rolling out this weekend. We'll post here when it's up.
In any case, if you have further comments on any of this, please start a new thread and we'd be happy to discuss them. But calling Zotero an "untrustworthy business" because you don't like its completely optional storage prices and have to take a few extra steps to delete your data is what's absurd here.
Also, deleting content resulted in having the content in the "trash" on the storage. From there I had to mark each content (page by page) and delete again. There is no content visible in my account anymore but who knows where it might be now.
Over all it is obvious that if I am having misunderstandings and am not able to distinguish Zotero Accounts and Zotero Storage these differences are not clearly communicated. Looked upon from the outside the necessity of registering an Zotero account in order to use the storage displays both services as one. Additionally and once again, communication is unclear when you write: "unlimited amount of data and 100MB of files" without defining what data is in comparison to files in your company's language. Anyway, 100 MB storage is quite a small amount for scientific literature research.
BTW, I do actively and financially support a lot of OSS, thus you don't need to imply that I didn't understand the concept.
(I'm not part of the zotero dev team)
But from this very thread:
"That said, you can delete all your data by restoring to server from an empty profile (or syncing after deleting all items in your library) and removing your data, incl. e-mail, from your online account."
There's no Empty Trash functionality on the site at the moment, but most people working with Zotero data are doing so through one of the clients. Once you delete library data, it's gone. No, that's not obvious. It seems from your posts that you haven't read much if any of the substantial documentation that exists on the site. We're happy to explain things to you further if you ask specific questions, but I don't get the sense that you're really interested in the answers. But if you are, again, start a new thread with whatever questions you have. From the start page that appears when you first open a Zotero client:
"If you haven't already created a Zotero account, please take a few moments to register now. It's a free way to sync and access your library from anywhere, and it lets you join groups and back up your all your attached files."
From the registration page:
"Registering a user account allows you to sync your library, participate in groups, or post to the support forums."
This is all documented quite clearly, if you would take the time to read it. Well, it still costs us money to provide for free to anyone who wants it. And if you need more and don't want to subscribe to Zotero File Storage, there are other ways of syncing files.
Finally, I'm not sure why you insist on calling Zotero a "business" and a "company". Zotero is an open-source, largely grant-funded project run by academics at the Center for History and New Media at George Mason University, as mentioned at the bottom of this and every page on this site.
You seem to be pretty well soured on Zotero, so I suspect this isn't the best use of either of our time, but if you're actually interested in understanding more, read the documentation I linked to and start a new thread with any further questions or comments you have. As is, this is completely off-topic for this thread.
thank you
I already have a new account, and this one is miss-created.
thank you.
Thanks.
Thank you
Do I need to delete my account or can I transfer my files between accounts somehow?
polluxtroy and carlosmarioars
send me an e-mail to confirm.
thanks
it's almost certainly not necessary to restart your entire account, I suggest you open a new thread and ask for specific help, but if you do want to delete your account, see fcheslack's post right above yours.