"Zotero Integration Error"

nsfenp
"Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again." this is the message i got everytime i push the botton "zotero insert citation". i can not use my zotero library to quote references and add bibliography to my writings : (
  • adamsmith
    Check these:
    http://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons

    then see here:
    http://www.zotero.org/support/reporting_bugs
    we need error report ID as well as OS, Zotero version, and WOrd version.
  • nsfenp
    we need error report ID : zotero integration error
    as well as OS: Mac OS X, Versions 10.5.8
    Zotero version: 3.0.7
    WOrd version: Word for Mac 2011, version 14.1.0
  • adamsmith
    start by updating Zotero to 3.0.8
    did you run through the troubleshooting steps I link to?
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