Double-click on Zotero entry suddenly now opens snapshot instead of web page.

Normally, double-clicking on an entry in my library has been equivalent to Right Click > View Online. But starting around 4:15 today, double-clicking on an entry in my library brings up the saved snapshot in my browser instead. (It doesn't happen that way every time, however. For a few entries, double-clicking seems to be still equivalent to "view online".)

Sometimes when a snapshot opens, an error window pops up with heading "Javascript error" and the text inside the window reads simply "Problem: ". I have never encountered this error window before today; however, I hadn't been in the habit of viewing snapshots before this weird behavior started.

How can I switch it back so that double-clicking on an entry is once again equivalent to "view online"?

I am using Zotero Standalone version 3.0.8 and Chrome 20.0.1132.57

I wasn't sure if this question should go in the Troubleshooting or Standalone forum categories. If I'm posting in the wrong place, just let me know!
  • Are you sure you're not just trying to open items with no value in the URL field (or the DOI field)? Those will open the snapshot instead.
  • I can't really tell you what changed on your end, but opening the attachment - be it snapshot or pdf - has always been the default behavior on double-click and afaik that's not customizable.
  • adamsmith: Double-clicking the parent item does open the URL/DOI if there are values in those fields.
  • Thanks for the quick responses!

    Adamsmith, thank you for clarifying that all items that *have* a snapshot or pdf attachment open the attachment by default. Based on that information I think I know what happened on my end, and I have resolved the issue. You probably don't care to know the specifics, but I'll go ahead and spell it out just in case somebody with the same confusion I had finds this thread:

    Since installing Zotero, I have kept unselected the option to "Automatically take snapshots when creating items from web pages" (Preferences > General). But I went and looked again at that option just now and sure enough, it *is* selected. I probably inadvertently selected it at some point today when I was in my Preferences for some other reason altogether. From that point forward, however, items that I added to Zotero included a snapshot and therefore opened the snapshot; items that I had added earlier didn't have attachments and so still opened with the DOI or URL.

    Again, thanks to both of you for your help.
  • Adamsmith, thank you for clarifying that all items that *have* a snapshot or pdf attachment open the attachment by default.
    No, again, that's incorrect. That only happens when the parent item doesn't have a URL or DOI. If that's not the case for you, something is wrong.
  • That only happens when the parent item doesn't have a URL or DOI. If that's not the case for you, something is wrong.
    that's not the case for me. I just retested on Zotero 3.0.8 in Firefox - URL definitely present, the attachments opens on double-clicking the parent item (that true for both a pdf and a html snapshot). I was sure that has always been the case, but if that's not intended (why not?) that's a bug then, let me know if you want debug output.
  • fcheslack gets the same behavior. We're looking into it.
  • (FWIW I prefer the attachments to open - especially with pdfs)
  • I agree with adamsmith. Though it would be nice to have the URL/doi open via shift+double-click or something similar
  • Entirely my mistake. I was apparently testing with items with missing attachment files and items with link attachments (which aren't opened).

    The order is oldest PDF attachment matching parent URL, oldest non-PDF file attachment matching parent URL, oldest PDF attachment not matching URL, old non-PDF file attachment not matching URL, live URL, resolved DOI.

    Sorry for the confusion.
  • (I think I was thinking that we made it follow the top option in the Locate menu (which does put "View PDF" above "View Online" when it's available), but "View Online" is above "View Snapshot" and it still opens the snapshot, so it's not quite that simple. We could put "View Snapshot" above "View Online" for consistency, but I'm not sure that's necessary.)
  • This thread dates from 2012. Still having the same wish in 2016, wanting the online view to open first (for all items, with or without attachment).

    Is this customizable somewhere (and I didn't see it)? If not, are there plans to implement it? It doesn't seem like a small issue to me. (I am considering not having the translator archive a snapshot for the only reason to maintain the nicer doubleclick-refers-to-online-record beahviour.)
  • Not customizable, no, sorry, and I'm not aware of any plans to implement. You're the first person in years to ask about this at all.
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