Zotero kills Word

joephir · February 23, 2008

I've been happily working with Zotero in Word2002 (Zotero version 1.0.3, plugin version 1.0b3). After working fine for a while the plugin started making Word crash (as soon as I try to insert a access a new reference or edit an old one). This happens also on an empty document. I tried reinstalling, reinstalling manually. Nothing works. I really don't want to go back to Endnote.

athelas · April 23, 2008

I have the same problem. Zotero kills Word (2007) every time I try to use it. Clicking on ANY icon in the toolbar leads to a non responding state of the application. This started happening just very recently. I've tried uninstalling, installing Zotero and the plugin (1.0b3), upgrading Firefox.... I even removed the anti-virus program which was the only thing I recently added to my computer.
Windows Vista SP1, FF 3b5, Word 2007 SP1 (maybe SP1 caused this?) Any help is greatly appreciated!!!

RoboBlaster · April 28, 2008

Thirding this. I'm also using Vista SP1, FF2, Word 2007. It works on my older computer that uses XP.

joephir · May 14, 2008

Still unsolved.
Added detail: I am using Windows XP. It worked fine on my old computer, also XP machine.

dstillman · May 14, 2008

See http://forums.zotero.org/discussion/2911/

athelas · May 27, 2008

jeophir you can use http://www.eset.com/download/sysinspector.php free tool to find out is your 50001 port is not busy with something else... see more at the threat Dan linked above.